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Warranty FAQs
solve your biggest problems quickly, we’ve put together a collection of the most common Warranty FAQs. ​ ​ ​​ ​ ​​ ​​ ​How to claim a warranty/register a complaint?​ ​​ ​Step 1:​​ Go to

warranty

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Popular Help Topics

BS
Product Related
purchased ​ * ​Associating our customers and their products through serialization helps in speedy verification during the warranty claim process and ensure that we provide expedited response to customer problems ​ ​What are the future benefits of product

serialization

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Popular Help Topics

BS
Rockerz 370
off.​ * ​Use only authorized/company chargers for the headset as unauthorized ones may damage the same and invalidate the warranty on the headset as well. ​ ​What to do if the headphone is not charging or if the battery life is low?​ * ​Check to

Rockerz

Rockerz 370

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Rockerz Wireless

BS
Rockerz 650
prompts or update the software of the headphone?​ ​No, it is recommended that you do not perform such actions or it may void your warranty credentials and damage your product.​ ​​ ​Do the headphones support aptX?​ ​No. Rockerz 650 does not

Rockerz

Rockerz 650

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Rockerz Wireless

BS
Rockerz 518
prompts or update the software of the headphone?​ ​No, it is recommended that you do not perform such actions or it may void your warranty credentials and damage your product. ​ ​​ ​​ ​How long does it take to charge? Does it support fast

Rockerz

Rockerz 518

Knowledge Base Article

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Rockerz Wireless

BS
Rockerz 400
Siri and activate the voice assistant. ​ ​Can users change voice prompts or update the software of the headphone?​ ​No, it is recommended that you do not perform such actions or it may void your warranty credentials and damage your product. ​ ​​

Rockerz

Rockerz 400

Knowledge Base Article

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Rockerz Wireless

BS
Rockerz 600
the voice assistant. ​ ​Can users change voice prompts or update the software of the headphone?​ ​No, it is recommended that you do not perform such actions or it may void your warranty credentials and damage your product.​ ​​ ​​

Rockerz

Rockerz 600

Knowledge Base Article

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Rockerz Wireless

BS
Rockerz 410
Siri and activate the voice assistant. ​ ​Can users change voice prompts or update the software of the headphone?​ ​No, it is recommended that you do not perform such actions or it may void your warranty credentials and damage your product. ​ ​​

Rockerz

Rockerz 410

Knowledge Base Article

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Rockerz Wireless

BS
Rockerz 510
prompts or update the software of the headphone?​ ​No, it is recommended that you do not perform such actions or it may void your warranty credentials and damage your product. ​ ​​ ​​ ​How long does it take to charge? Does it support fast

Rockerz

Rockerz 510

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Rockerz Wireless

BS
Rockerz 558
prompts or update the software of the headphone?​ ​No, it is recommended that you do not perform such actions or it may void your warranty credentials and damage your product. ​ ​​ ​How long does it take to charge? Does it support fast

Rockerz 558

Rockerz

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Rockerz Wireless

BS
Rockerz 550
prompts or update the software of the headphone?​ ​No, it is recommended that you do not perform such actions or it may void your warranty credentials and damage your product. ​ ​​ ​How long does it take to charge? Does it support fast

Rockerz

Rockerz 550

Knowledge Base Article

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Rockerz Wireless

BS
Rockerz 660
prompts or update the software of the headphone?​ ​No, it is recommended that you do not perform such actions or it may void your warranty credentials and damage your product.​ ​​ ​Do the headphones support aptX?​ ​No. Rockerz 660 does not

Rockerz

Rockerz 660

Knowledge Base Article

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Rockerz Wireless

BS
Rockerz 610
the voice assistant. ​ ​Can users change voice prompts or update the software of the headphone?​ ​No, it is recommended that you do not perform such actions or it may void your warranty credentials and damage your product.​ ​​ ​​

Rockerz

Rockerz 610

Knowledge Base Article

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Rockerz Wireless

BS
Rockerz 450 Pro
prompts or update the software of the headphone?​ ​No, it is recommended that you do not perform such actions or it may void your warranty credentials and damage your product.​ ​How to change EQ?​ ​The Rockerz 450 Pro does not have EQ

Rockerz

Rockerz 450 Pro

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Rockerz Wireless

BS
Rockerz 450- Iron Man Marvel Edition
prompts or update the software of the headphone?​ ​No, it is recommended that you do not perform such actions or it may void your warranty credentials and damage your product.​ ​How to change EQ?​ ​The Rockerz 450 does not have EQ

Rockerz 450- Iron Man Marvel Edition

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Limited Edition

BS
Rockerz 450
prompts or update the software of the headphone?​ ​No, it is recommended that you do not perform such actions or it may void your warranty credentials and damage your product.​ ​How to change EQ?​ ​The Rockerz 450 does not have EQ

Rockerz 450

Rockerz

Knowledge Base Article

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Rockerz Wireless