1. Visit our website: www.boat-lifestyle.com

2. Click on the top right profile icon beside the search bar and then click on "Login"

3. Please enter your mobile number and click on "Send OTP". Now enter the OTP that you receive via SMS and then click on "Continue" button. You have now successfully logged in to your boAt Lifestyle account.

4. Click on the profile icon once again and select the option "My Orders".

5. Locate the product/order ID on the orders page.

6. Click on the "Manage your order" tab on right side against the order which you want to exchange

7. Scroll down and click on "Exchange Item"

Note : Please note that like to like replacements of only defective products are provided. The request for replacement should be raised within 7 days from the product delivery

1. Go to the www.boat-lifestyle.com

2. Click on the profile section on the top right

3. Click on login and enter your mobile number. Please note that the mobile number should be the same as the one which was used while placing your order.

4. Enter the OTP and now you are finally logged in.

1. We do not support product refunds.

2. Only like-for-like replacement is supported in case there is a functional fault in the delivered product.