1. Make sure your phone and watch are connected through Bluetooth

2. Click on the BT call icon on the top left corner of the home dashboard (initially it will be red).

3. Click on Pair Now.

4. A popup for pairing with ULTIMAVOGUE_BT should come. Click on Pair & connect

5. BT call will be connected now and the BT call icon on the home dashboard will appear green

1. Keep the boAt Crest app updated to the latest version

2. Uninstall the Crest app (if installed)

3. Install the Crest app and allow all the permissions (especially location) and deny the permission for "Battery Optimization" and "Auto-Start / Self-Start". Now select "Ultima Vogue" on the available smart watch list and bind it. This will connect your smart watch with the app.

4. If the above process doesn't work then close all the programs on the watch → Stop and restart Bluetooth and GPS → Connect again.

5. Check and enable the notification functions of your phone and keep the phone and watch in close contact.

Note: Make sure your phone system meets Android 7.0 and above and iOS 10.0 and above.

1. The operational distance for the Bluetooth is 10m. It is ideal that phone and watch is in direct contact with each other.

2. If still the Bluetooth is disconnecting, close the app, switch off and on the Bluetooth and start the app again.

3. Make sure the app is running in background always.

1. Yes, step counting, heart rate monitoring, spO2, time can be recorded directly on your watch while your phone is not connected.

2. Watch has some internal memory to record this data.

3. Once you are in contact with your phone, you can sync the data to the app.

1. Check if the charging connector behind the watch is clean and rust free.

2. Try cleaning the charging pins with an alchohol swab / a cotton bud dipped slighly in sanitizer spirit. Once cleaned, wipe the surface with a dry cotton to not let any moisture retain on it.

3. Ensure that the charger specification is of 5V 2A (Output)

• ​Battery charge status is shown on the watch homepage with the percentage of the charge remaining on the watch Ultima Vogue’s battery. 

1. Before using the Watch Ultima Vogue for the first time, please fully charge the smartwatch first.

2. Charging through wall adapter – Specifications of the adapter: 5V, 2A

3. Any other accessories could be used for charging the Watch Ultima Vogue as long as the above norms are followed.

1. In order to sync the data to the app, go to the app’s homepage, drag down the screen. This will start the syncing process and data will be synced to the app.

2. Make sure you are in Bluetooth range and watch and app are nearby when you are syncing the data.

3. If the app is taking too long time to sync or it gets stuck while syncing, unbind the device with the app and reconnect again.

4. If you still continue to have data sync issues, please restart your phone and try again.

5. If the app is taking too long time to sync or it gets stuck while syncing, unbind the device with the app and reconnect again.

   Note: Try to sync the data of the app at least once in every 7 days to avoid huge data to be synced in a single go and to avoid any data loss.

1. Short press side button-> sleep -> view sleep record.

2. To see the detailed sleep pattern, sync your watch with the app

1. Make sure call alert and message alert are enabled from the app.

2. Sync the watch after enabling these features

3. Even if the notifications are not coming, switch off your phone’s Bluetooth and again switch on OR restart your phone

4. Try uninstalling and installing the boAt Crest and then start binding process with the watch and check if the issue is persisting.

5. Reset the watch and check if the function is working or not.

• Open the music player on your phone, select a song which you want to play, and control from music (play/pause/next/previous/volume up down)

Note 1: Make sure you enable music control from the app first

Note 2: Make sure the watch is connected with the app

• In order to access watch faces from the app, users should log in to the app first

1. Try to long press the multifunction button (MFB) and check if the watch is switching on or not. Flicking the wrist is enabling waking up the watch display or not.

2. Check to charge the watch fully with the magnetic charging cable supplied with it via 5V 2A (output) charging adapter or via a power bank or via a computer.

3. Clean the charging pins with an alcohol swab and then connect with the charger to check if the watch started taking charge

1. We have designed the watch so that the display is active on a slight flick of the wrist. The tracker may take a second or two to light up the screen.

2. Check if the device was not subject to any mishandling, broken wires or exposed to direct sunlight or hazards like fire and liquid

1. Make sure you wear the watch while sleeping in order to track the sleep data.

2. Measure your night sleep automatically. Sleep duration and classification details (Deep, light, REM,Awake)are available on the watch and the app.

3. Sleep will not be recorded if you have sleep time less than 3 hours

4. Sync the watch with the app in the morning to view sleep data

Note: Data might not be recorded correctly if a lot of movement is noticed between 6-8 AM

1. Check if the user has hair, tattoo, skin complexion, scaring, wear the watch too lose or too tight might affect the readings.

2. Check if the heart rate sensor which is there on the bottom of the watch is glowing in green or not. If the sensor is working properly the sensor should glow in green colour.

3. Check if the device was not subject to any mishandling, broken wires or exposed to direct sunlight or hazards like fire and liquid

• spO2 and Heart Rate monitoring is only for the reference, data may not match with the medical equipment. This watch is not a medical grade equipment.

• Your watch is tracking the movement if your wrist so if you are doing something that requires a lot of hand movement then step count can be affected

• Pressing the side button would lead to opening the menu

• While the user is inside the menu, tapping the several icons would lead to entering the different modes on Ultima Vogue

• There are following mode options on the menu of the Ultima Vogue

1. Heart Rate : For measuring the heart rate of the users.

2. Blood Oxygen : For Measuring the saturation level of oxygen (spO2) in the user’s blood

3. Stress Mode : For measuring the stress level of the users

4. Sleep Mode : For measuring the sleep hours of the users

5. Guided Breathing Mode : For breathing exercise of the users

6. Alarm : To set up alarm for the users

7. Music Control : To control the music from the watch when the users are listening to music. (Note : This feature might not work for some of the music apps with different control protocols)

8. Camera Control : To control the camera from the watch and click photos

9. Timer : To set up timer for the users when in need

10. Settings : To enter into the settings of the watch

1. There are multiple sports modes available in the watch Walking, treadmill, running, badminton, football, basketball, Tennis, yoga, etc. You can access any out of these.

2. Select any one of the exercises before starting that exercise.

3. Short press side button and then click on start/pause to start/pause that exercise

1. On the App home dashboard> Tap on "Heart rate” card and you can view all your historical heart rate readings.

2. You can view your Min and Max HR for the day.

3. You can access the history by tapping on the history icon and can also filter the details based on a Daily, Weekly, or Monthly basis.

1. You can measure it on the watch. A user can view the details on the app

2. Swipe left from the watch home screen >> Go to SPO2>> Tap measure.

3. Post your measurement, sync the SPO2 values to your boAt Crest app.

1. Inside the menu, click on the ‘Music Control’ icon on the watch to enter into the music control feature

2. While listening to music users can play, Pause, move back to previous track, jump forward to next track and control the volume of the music.

Note : This feature might not work for some of the music apps with different control protocols.

1. The stress Monitoring feature allows a user to determine their current level of stress based on their heart-rate variability

2. Heart rate variability is where the amount of time between your heartbeats fluctuates slightly. This beat-to-beat interval variation is measured in milliseconds and can vary depending on a few factors

1. Open the ‘boAt Crest’ app and you will find “More” on the lower right-hand side on the home page of the app.

2. Click on it and go to Settings and

3. Inside Setting, you will find the Sleep Goal. You can set your Sleep Goal under this option. (Note : Your sleep goal is indicative of your sleep target, and the watch automatically records the sleep)

4. Open the ‘boAt Crest’ app and you will find “More” on the lower right-hand side on the home page of the app.

5. Click on it and go to Settings and

6. Inside Setting, you will find the Sleep Goal. You can set your Sleep Goal under this option.

1. Inside the menu, click on the ‘Shutter’ icon on the watch to access remote camera on the Ultima Vogue Watch

2. Click again on the camera icon to open the camera app on the media device

• You can control the brightness level of the watch by swiping down from the watch home screen & change the brightness level

1. Tap on 'settings' on the home dashboard. Go to Ultima Vogue settings > watch Faces. Under the Watch faces option, select the watch face you want to set on your watch & click apply.

2. There are 4 default watch faces available on the watch. Long press on the watch home screen to view default watch faces, select and add your preferred watch face.

• Short press the dial to reach to the menu.

• Swipe down on the home page would lead to shortcut menu

• There are five functions in the shortcut menu :

1. Daily Activity

2. Heart Rate Monitor

3. Stress monitor

4. Sleep monitor

• Swipe right on the home screen of the watch to review the notifications of the connected media device.

• Swipe up to the last page to delete all notifications

• Swipe Up on the home page and you can check the cricket live scores

• This feature will allow users to monitor and rate the quality of breathing. Breath exercise (Inhale/Exhale pattern) on the watch for selected duration and rhythm

• It is a feature available on the watch where users can use it to do breathing exercises

• Your stress can be recorded according to the heart rate variability.

1. Relax : 1-29 %

2. Normal : 30-59%

3. Medium : 60-79%

4. High : 80-99%

• There are total 13 modes that you can select.

Yes it can be changed in below mentioned modes.

1. None

2. Soft

3. Strong

• Ultima Vogue does have camera control feature

• Yes, users can set individual goals for every sports mode

• The green lights are used to monitor your heart rate. There is an optical sensor that detects the passage of the blood and then estimates the heart rate based on that information.

• Red light is the blood oxygen sensor

The watch is water-resistant. The water resistance only works if-

1. Maximum depth of water: 1.5m

2. Maximum time for exposure to water: 10 minutes

The watch is not suitable for hot bath, hot springs, saunas, snorkeling, diving, water skiing and other wading or deep water activities with high-speed water flow