​To use your smartwatch, you must first connect it to your phone using the boAt Crest app.

Before you start

• Make sure your phone meets compatibility requirements: Android 7.0 and above or iOS 14.0 and above

• Download the boAt Crest app from the Google Play Store or Apple App Store.

• Charge both your watch and smartphone fully (preferably above 50%).

• Grant the following permissions for best experience:

1. Bluetooth

2. Notification

3. Location

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First-time setup steps

1. Turn on your watch by long pressing the power button (side button) for about 5 seconds.

2. Download the boAt Crest app available on both the App Store (iOS 14.0 and above) and Google Play Store (Android 7.0 and above). Alternatively, Scan the QR code inside the smartwatch – Settings > Download App.

3. Connect the device with the boAt Crest app and ensure the phone’s Bluetooth and GPS functionalities are turned on.

4. Select “Name of Your Smartwatch” on the app’s home screen and click “Pair” to connect.

5. Once connected, you will get an alert to connect with ULTIMAPRISM_XXXX; click ‘Authorise’ if you need to receive or make calls from the watch.

6. To use all features of your smartwatch seamlessly, tap on “yes” to the “connection”’ and ‘grant access’ system prompts.

7. Make sure you disable battery optimisation. (Note: To ensure connectivity throughout your journey, make sure the app is allowed to always run in the background of your device).

8. Allow the app to access:

• Contact sharing (for calling features)

• Location (for weather and SOS)

• Notifications (for reminders, smart alerts, nudges and Navigation)

• Run in background (for stable connectivity)

• Disable battery optimisation for the boAt Crest app in your phone’s settings.

Once paired, you will see “Connected” status in the app and on the watch.

Follow these steps to restore the connection:

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1. Disconnect and pair again :

• Go to your phone’s Bluetooth settings > Disconnect the smartwatch.

• Then, open the Crest app > Unpair the device from the app as well.

• Now, re-pair the smartwatch through the Crest app by following the on-screen instructions.

2. Restart both devices :

• To restart your smartwatch: Long press power button > Restart Check

• Or Settings > System > Restart

3. Enable call log and contact sharing :

• After initial binding with the ULTIMAPRISM_XXXX, make sure to click ‘Authorise’ for the second pairing request to enable “Call Log” and “Contact Sharing”.

4. Grant Necessary Permissions :

• Make sure you've granted the permissions for “Media Audio”, “Phone Calls”, and “Contact Sharing” during the pairing process with the Crest app.

5. Disable battery optimisation :

• Go to Settings > App Configurations > Battery Optimisation

6. Switch off DND mode :

• Go to Settings > Do Not Disturb > Schedule / All Day.

7. Reset your smartwatch to factory settings :

• As a last resort, perform a factory reset.

• Go to Settings > System > Factory Reset.

1. The operational distance for the Bluetooth is 7-10m. It is ideal that phone and watch is in direct contact with each other. Bring your smartwatch and device closer, i.e., stay within a 10-metre range.

   If this doesn’t work –

2. Check the phone’s Bluetooth connection: Tap Connected Device > Bluetooth

3. Check if the Crest app is running in the background.

4. Avoid connecting the watch to multiple phones.

5. Check if Disable battery optimisation is disabled on the Crest app: Settings > App Configurations > Battery Optimisation

6. Switch off DND mode, as it may disable notifications. Check DND Mode: Settings > Do Not Disturb > Schedule / All Day.

7. Restart your phone and watch : To restart your smartwatch: A] Long press power button > Restart Check

   Or B] Settings > System > Restart

• Disconnect and pair again:

1. Go to your device’s Bluetooth settings > Disconnect. Now, re-pair your device with the Crest app. Follow the simple steps mentioned below to re-pair your smartwatch with the Crest app:

2. Download the boAt Crest app available on both the App Store (iOS 14.0 and above) and Google Play Store (Android 7.0 and above). Alternatively, Scan the QR code inside the smartwatch –

3. Settings > Download App.

4. Connect the device with the boAt Crest app and ensure the phone’s Bluetooth and GPS functionalities are turned on.

5. Select “Name of Your Smartwatch” on the app’s home screen and click “Pair” to connect.

6. Once connected, you will get an alert to connect with ULTIMAPRISM_XXXX; click ‘Authorise’ if you need to receive or make calls from the watch.

7. To use all features of your smartwatch seamlessly, tap on “yes” to the “connection”’ and ‘grant access’ system prompts.

8. Make sure you disable battery optimisation.

(Note: To ensure connectivity throughout your journey, make sure the app is allowed to always run in the background of your phone)

• Restart both devices : A] Long press power button > Restart ; Or B] Settings > System > Restart

• Factory reset your smartwatch : To factory reset your smartwatch, go to Settings > System > Factory Reset

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1. Check if the charging connector behind the watch is clean and rust free.

2. Try cleaning it with an alchohol swab and dry the cleaned surface with a dry cotton to ensure there is no moisture retained.

3. Now plug in the charger (Output = 5V 2A) and let it charge.

• Battery charge status is shown on the watch homepage with the percentage of the charge remaining on the Ultima Prism

1. Before using the Watch Ultima Prism for the first time, please fully charge the smartwatch first.

2. Charging through wall adapter – Specs of the adapter: 5V, 2A

3. Any other accessories could be used for charging the Watch Ultima Prism as long as the above norms are followed.

1. Disable the battery optimization feature.

2. Make sure smart reminders (call alert and message alert are enabled ) on the app are On and synced to the watch. Also make sure your notification center of the phone is displaying messages. Only then will your smartwatch also display those notifications.

3. Even if the notifications are not coming, switch Off your phone’s Bluetooth and again switch On OR restart your phone

4. Try uninstalling and re-installing the boAt Crest app, allow all the permissions except for battery optimization & Auto-start and then start binding process with the watch and check if the issue is still persisting. Reset the watch and check if the function is working or not.

Open the music player on your phone, select a song which you want to play, and control from music (play/pause/next/previous/volume up down)

Note 1: Make sure you enable music control from the app first.

Note 2: Make sure the watch is connected with the app.

1. In order to sync the data to the boAt Crest app, connect the Ultima Prism to the media device via the boAt Crest app and go to the app’s homepage, drag down the screen. This will start the syncing process and data will be synced to the app.

2. Make sure you are in Bluetooth range and watch and Crest app are nearby when you are syncing the data.

3. If the app is taking too long time to sync or it gets stuck while syncing, unbind the device with the app and reconnect again.

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Note: Try to sync the data of the app at least once in every 7 days to avoid huge data to be synced in a single go and to avoid any data loss.

1. We have designed the watch so that the display is active on a slight flick of the wrist.

2. The tracker may take a second or two to light up the screen.

3. Check if the device was not subject to any mishandling, broken wires or exposed to direct sunlight or hazards like fire and liquid.

1. Short press side button-> sleep -> view sleep record.

2. To see the detailed sleep pattern, sync your watch with the app

1. Make sure you wear the watch while sleeping in order to track the sleep data.

2. Measure your night sleep automatically. Sleep duration and classification details (Deep, light, REM,Awake)are available on the watch and the app.

3. Sleep will not be recorded if you have sleep time less than 3 hours

4. Sync the watch with the app in the morning to view sleep data

Note: Data might not be recorded correctly if a lot of movement is noticed between 6-8 AM

1. Check if the user is having hair, tattoo, skin complexion, scaring, wearing the watch too lose or too tight might affect the readings.

2. Check if the heart rate sensor which is there on the bottom of the watch is glowing in green or not. If the sensor is working properly the sensor should glow in green colour.

3. Check if the device was not subject to any mishandling, broken wires or exposed to direct sunlight or hazards like fire and liquid.​

• spO2 and Heart Rate monitoring is only for the reference, data may not match with the medical equipment. This watch is not a medical grade equipment.

1. Your watch is tracking the movement if your wrist so if you are doing something that requires a lot of hand movement then step count can be affected.

2. Ensure that your app and the watch are synchronized.

• In order to access watch faces from the app, users should log in to the app first.

• While the Ultima Prism is On, long press on the side button for shut down power off option, this would lead to turning the watch off.

• Short press the side button to enter the main menu.

• While the user is inside the menu, tapping the several icons would lead to entering the different modes on the Ultima Prism.

• There are following mode options on the menu of the Ultima Prism -

1. Heart Rate : For measuring the heart rate of the users.

2. Blood Oxygen : For Measuring the saturation level of oxygen (spO2) in the user’s blood

3. Sleep Mode : For measuring the sleep hours of the users

4. Breathing Mode : For breathing exercise of the users

5. Alarm : To set up alarm for the users

6. Music Control Mode : To control the music from the watch when the users are listening to music. (Note : This feature might not work for some of the music apps with different control protocols)

7. Camera Control Mode : To control the camera from the watch and click photos

8. Timer : To set up timer for the users when in need

9. Settings : To enter into the settings of the watch

1. There are 700+ activities modes available in the watch Walking, treadmill, running, badminton, football, basketball, Tennis, yoga, etc. You can access any out of these.

2. Select any one of the exercises before starting that exercise.

3. You can also add more sports activities or hide the activities.

4. Swipe right and then click on pause to start/pause that exercise

• On the App home dashboard> Tap on "Heart rate” card and you can view all your historical heart rate readings. You can view your Min and Max HR for the day. You can also access the history by tapping on the history icon and can also filter the details based on a Daily, Weekly, or Monthly basis

1. You can measure it on the watch. A user can view the details on the app

2. Swipe left from the watch home screen >> Go to SPO2>> Tap measure.

3. Post your measurement, Please sync the SPO2 values to your boAt Crest app

1. Open the ‘boAt Crest’ app and you will find “More” on the lower right-hand side on the home page of the app.

2. Click on it and go to Settings

3. Inside Setting, you will find the Sleep Goal. You can set your Sleep Goal under this option. Please note:- Your sleep goal is indicative of your sleep target, and the watch automatically records the sleep.

4. Open the ‘boAt Crest’ app and you will find “More” on the lower right-hand side on the home page of the app.

5. Click on it and go to Settings and

6. Inside Setting, you will find the Sleep Goal. You can set your Sleep Goal under this option.

• There are 7 default watch faces available on the watch. Long press on the watch home screen to view default watch faces, select and add your preferred watch face.

• Tap on 'settings' on the home dashboard. Go to Ultima Prism settings > watch Faces. Under the Watch faces option, select the watch face you want to set on your watch & click apply.

1. Inside the menu, click on the ‘Music Control’ icon on the watch to enter into the music control feature.

2. While listening to music users can play, Pause, move back to previous track, jump forward to next track and control the volume of the music.

Note: - This feature might not work for some of the music apps with different control protocols.

1. Inside the menu, click on the ‘Camera Control’ icon on the watch to access remote camera on the Ultima Prism Watch

2. Click again on the camera icon to open the camera app on the media device.

1. There are 7 default watch faces available on the watch. Long press on the watch home screen to view default watch faces, select and add your preferred watch face.

2. Tap on 'settings' on the home dashboard. Go to Ultima Prism settings > watch Faces. Under the Watch faces option, select the watch face you want to set on your watch & click apply.

• You can control the brightness level of the watch by swiping down from the watch home screen & change the brightness level.

• Swipe Up on the home page and you can check the cricket live scores.

1. Swipe left or right on the home page would lead to shortcut menu

2. There are five functions in the shortcut menu- (i) Steps (ii) SpO2 (iii) Heart Rate Monitor (iv) Sleep (v) Music (vi) Notifications

Users can upload a custom watch face with images from their device. Follow the instructions to update the custom watch face mentioned below:

• Open the boAt Crest app.

• Go to the “My Watch” section.

• Here the option to “Change Watch Face” is available.

• Go to my creation and click on “Create a watch face”.

• Select a background ‘Image’ from your gallery.

• Choose the parameters you wish to add to the selected background:

1. Time

2. Date

3. Steps

4. Distance

5. Calories

6. Heart Rate

7. Battery

• Finally, click on the “Update on the watch” to get the watch face updated.

Note: Depending on the selected watch face’s size and resolution, this may take up to 2 minutes.

Turn the device’s Bluetooth on and bring your smartwatch closer to the device. If this doesn't work check the following functionality:

1. Enable Contact Sharing: Open Crest App > BT Calling > Connect your watch ULTIMAPRISM_XXXX > Enable Contact Sharing

2. Enable Notifications: Open Crest app > Settings > Turn on Call Notifications

• Your smartwatch's data is automatically synced when you open the boAt Crest app. This may take a few seconds.

• For manual syncing, go to the app and click on “Tap to Sync” to trigger immediate data transfer.

If this doesn't work –

1. Open the Crest app and keep the watch within Bluetooth range, i.e., less than 10 metres.

2. Ensure the Bluetooth and GPS are enabled on your phone.

3. Allow the app to run in the background.

General permissions are needed on Android and iOS devices as below:

• On Android:

1. Go to Settings > Apps > Crest > Permissions

2. Enable permissions for Location, Contacts, Phone, and Notifications.

• On iOS:

1. Go to Settings > Privacy

2. Grant access to the Crest app for relevant permissions like Bluetooth and Notifications.

1. Open the boAt Crest app.

2. Tap on your profile icon located at the top-right corner of the home screen.

3. Scroll down and tap “Log Out”.

4. Confirm the logout action in the pop-up prompt.

1. Your smartwatch will be disconnected from your phone.

2. The watch will stop syncing data with the app.

3. You will stop receiving notifications on the watch.

4. To regain access, you will need to log in again with your connected account (e.g., Google or email) and verify with a one-time password (OTP).

To add someone to your Wellness Crew:

1. Open the Crest App

2. Scroll down to navigate Wellness Crew option on the App Home Dashboard

3. Tap Add Friends & Family

4. Select Add Contact

5. Accept the Terms & Conditions to share your health data

6. Send an invite via your preferred chat platform (e.g., WhatsApp, SMS)

Once your contact accepts the request, they will be added to your Wellness Crew automatically.

• Go to Wellness Crew > Select Member > Delete. The person will no longer be able to view your health data once removed.

To add a fitness buddy:

1. Open the Crest App

2. Go to My Buddies

3. Tap on Add Buddies

4. Select a contact from your list

5. An invite will be sent automatically

Once they accept, they’ll be added to your Fitness Buddies list.

1. Go to My Buddies

2. Tap on the name of the person you want to remove

3. Select Remove Buddy

4. They will be removed from your buddy list and won’t have access to your fitness updates.

Follow the steps mentioned below to check the live cricket scores using the

Crest app:

1. Swipe up on the home screen to view live scores.

2. Open the boAt Crest app and go to the “My Watch” section.

3. Tap on “Sports Score”.

4. Select “Enable” to activate live score updates on your watch.

5. Turn on “Enable Score Push to Watch” for real-time updates.

6. You can also enable “Vibration Alert” for score notifications.

7. Now open Settings: Choose Cricket >> Then choose match type – T20 or ODI, and set your preferred update interval.

Note:

• Alternatively, you can also choose a football score. Tap on “Get Score Update” to receive updates every 15 minutes.

• Enabling Vibration Alert may lead to increased battery consumption on the watch.

1. You can transfer the QR code of metro ticket/pass, bus pass, UPI, social apps, and more into the smartwatch by adding the QR code in the boAt crest app. To add the QR code follow these steps:

2. Click on "QR Tray” option in the boAt Crest app.

3. To add a QR code, capture a screenshot of the QR code of the app you want to include.

4. After this, you’ll be able to find a collection of QR codes in the smartwatch under the QR Tray feature. Select the QR code you want to be scanned

1. Go to “Settings” from the main menu and click on “Watch Features”.

2. Click on the “QR Tray” option to upload a QR code.

3. Upload the QR code from your phone.

4. Select any one from these categories: Payment/Movie/Others.

5. Enter the name of the QR code at “Name this QR code”.

6. Click on “Save & Push to Watch”.

7. The QR code will appear on your smartwatch.

8. Swipe left on the home screen to view the QR code on the watch.

Note: Double tap the watch screen to change the brightness level in case the QR code scanner doesn’t work.

• Yes. Ultima Prism does have a camera control feature.

• There are total 700+ activity modes on the watch.

• Yes, users can set individual goals for every sports mode.

• The green lights are used to monitor your heart rate.

• There is an optical sensor that detects the passage of the blood and then estimates the heart rate based on that information. Red light is the blood oxygen sensor.

• Yes

1. This feature will allow users to monitor and rate the quality of breathing. Breath exercise (Inhale/Exhale pattern) on the watch for selected duration and rhythm

2. It is a feature available on the watch where users can use it to do breathing exercises.

• The water resistance level of the Ultima Prism smartwatch is IP67.