1. Check to see if the watch Storm is within the 10 m distance from the connected media device or not and there are any obstructions in between or not. If this is the case then bring the watch Storm within 10m distance and there are not any obstructions in between.

2. If, still the Bluetooth is disconnecting, close the app, switch off and on the Bluetooth and start the app again to connect with the watch storm.

1. Yes, step counting, heart rate monitoring, calorie count, spO2, BP, time can be recorded directly on your watch while your phone is not connected.

2. Watch has some internal memory to record this data.

3. Once you are in contact with your phone, you can sync the data to the app.

Battery charge status is shown on the watch homepage with the percentage of the charge remaining on the watch Storm’s battery. 

1. Before using the Watch Storm for the first time, please fully charge the smartwatch first.

2. Charging through wall adapter – Specs of the adapter: 5V, 2A

3. Any other accessories could be used for charging the Watch Storm as long as the above norms are followed.

1. Make sure call alert and SNS alert are enabled from the app.

2. Sync the watch after enabling these features

3. Even if the notifications are not coming, switch off your phone’s Bluetooth and again switch on OR restart your phone.

4. Try uninstalling and installing the boAt ProGear app and then start binding process with the watch and check if the issue is still persisting or not.

Watch Storm does not support volume adjustment feature; it can only be adjusted from the connected media device.

1. In order to sync the data to the boAt ProGear app, connect the watch Storm to the media device via the ProGear app and go to the app’s homepage, drag down the screen. This will start the syncing process and data will be synced to the app.

2. Make sure you are in Bluetooth range and watch and ProGear app are nearby when you are syncing the data.

3. If the app is taking too long time to sync or it gets stuck while syncing, unbind the device with the app and reconnect again.

4. Note: Try to sync the data of the app at least once in every 7 days to avoid huge data to be synced in a single go and to avoid any data loss.

1. Make sure you wear the watch while sleeping in order to track the sleep data.

2. Sleep data is estimated by primarily movement. Once you are laid down, watch will take approximately an hour to assume that you have gone to sleep.

1. Check if the user is having hairs, tattoo, skin complexion, scaring, wear the watch too lose or too tight might affect the readings.

2. Check if the heart rate sensor which is there on the bottom of the watch is glowing in green or not. If the sensor is working properly the sensor should glow in green colour.

3. Check if the device was not subject to any mishandling, broken wires or exposed to direct sunlight or hazards like fire and liquid.

Your watch is tracking the movement if your wrist so if you are doing something that requires a lot of hand movement then step count can be affected.

Blood pressure monitoring is only for the reference, data may not match with the medical equipment. This watch is not a medical grade equipment.

While the Watch Storm is On, go to the setting option in the main menu and then tap on shut down shutdown option, this would lead to turning the watch off.

Swiping left on the Watch Storm’s home screen would lead to opening the menu.

1. While the user is inside the menu, tapping the several icons would lead to entering the different modes on the Watch Storm.

2. There are following mode options on the menu of the Watch Storm:

 (i) Sport – For tracking the exercises done by the users.

 (ii) Heart Rate – For measuring the heart rate of the users.

 (iii) Blood Oxygen – For Measuring the saturation level of oxygen (spO2) in the user’s blood

 (iv) Blood Pressure – For measuring the blood pressure of the users

 (v) Relax Mode – For breathing exercise of the users

 (vi) Alarm – To set up alarm for the users

 (vi) Music Control – To control the music from the watch when the users are listening to music

 (vi) Timer – To set up timer for the users when in need

 (vii)Setting – To enter in to the settings of the watch

1. There are 9 different exercises which can be tracked via Sports Mode.

2. (i) Run (ii) Walk (iii) Bike (iv) Bike (v) Hike (vi) Climbing (vii) Treadmill (viii)
   Spinning (ix) Yoga

3. Select any one of the exercises before starting that particular exercise.

   Short press side button to start/pause that particular exercise.

   To stop that particular exercise tracking session, long press the side button.

1. Inside the menu, click on the ‘Blood Oxygen’ icon while wearing the watch on the wrist.

2. Bring your wrist close to your heart and try to hold the arm still. This will enable the watch to show the reading of the spO2 in the blood of the user on the watch’s screen.

1. Inside the menu, click on the ‘Breath’ icon while wearing the watch on the wrist.

2. Choose your preferred time for breath in and breath out and relax to undergo the breathing exercise.​

1. Inside the menu, click on the ‘Music Control’ icon on the watch to enter into the music control feature.

2. While listening to music users can play, Pause, move back to previous track, jump forward to next track and control the volume of the music.

1. Inside the menu, click on the ‘Shutter’ icon on the watch to access the remote camera on the Storm Watch.

2. Click again on the camera icon to open the camera app on the media device.

Step-1: Go to the Menu of the watch

Step-2: Inside the menu, select the ‘Setting’ option

Step-3: Inside the ‘Setting’ option, scroll down and select the ‘Watch Faces’ option.

Step-4: Swipe to see all the available watch face options and select your preferred watch face.

Alternate Step: Long Press on the home screen to switch between the watch faces on the watch Storm.

Yes, there are different types of vibrations associated with each feature. Like for message alert you can change the vibration type from the app while enabling the message alert.

There are total 9 sports mode, you can select any of the mode out of 9 in one go

1. Swipe down on the home screen of the watch to review the notifications of the connected media device.

2. Swipe up to the last page to delete all notifications.

Relax mode is the meditative breathing mode to improve your breathing. Select time 1 min or 2 min for how long you want to do the meditation. Watch will vibrate to notify to when to inhale and when to exhale.

No. Watch Storm does not have camera control feature.

Step-1: Go to the Menu of the watch.

Step-2: Inside the menu, select the ‘Setting’ option.

Step-3: Inside the ‘Setting’ option, select ‘Brightness’ option.

Step-4: Brightness could be changed as per users required preference. There are three levels of brightness of the screen present in the Watch Storm.

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1. Inside the menu, click on the ‘Blood Oxygen’ icon while wearing the watch on the wrist.

2. Bring your wrist close to your heart and try to hold the arm still.

3. This will enable the watch to show the reading of the spO2 in the blood of the user on the watch’s screen​

Watch Strom does electronic monitoring which is only for the reference, data may not match with the medical equipment. This watch is not a medical grade equipment.

No. Weather update feature is not available in Watch Storm.

​Watch Storm comes with support for 5ATM water resistance making it perfect for outdoor use.