1. Check to see if the device is in pairing mode, after powering it on the LED indicator will blink blue.

2. Check if the speaker is in the range of Bluetooth (usually 10m) and if there are any obstructions in between.

3. Check if the device being connected to supports Bluetooth connections or not

4. Check if the speaker being connected to does have any software issues or not – Check to forget the device on Bluetooth, update the mobile software, if it still does not work try factory resetting the device.

1. Check if restarting the speaker resolves the issue.

2. Check if the same problem happens for different devices and media players.

3. Check if there are any obstructions between the speaker and the device, move the device at a closer range to the speaker and see if it still affects it.

4. Try factory-resetting the device.

1. To charge the speaker connect the provided charging cable to the TYPE C Charging slot on the speaker.

2. While charging the Charging LED will glow in red colour. Once fully charged the LED will go off.

3. In case of low battery, there will be two low battery warning prompts after which the speaker will go off.

Note:

• Please don’t use the speaker while it is in charging as it may decrease the battery’s performance.

• If the battery is completely discharged, speaker may restart leave it off and recharge it for at least an hour before using it.

• When the battery is low, the speaker will periodically emit a warning tone

1. Check if restarting the device resolves the issue.

2. Check if the charging cable connected to the speaker is not broken, use other charging cables to charge the speaker and ensure that the charger being used is not of 9V or 12V as that will damage the speaker. The Red LED light located on the speaker would indicate if the charging is happening or not.

3. Check if the Type C Charging port on the case is damaged or not

4. Try factory-resetting the device.

1. Check if connected device does not have any equalizer settings applied.

2. Check if the problem still occurs if the device is moved closer and all obstacles in the middle are removed.

3. Check if the distortion or quality lowers at all volumes or only at high volumes.

4. Check the sound on different media players and different devices and if the distortion happens on all devices or only on specific ones.

5. Check if the problem occurs at all levels of charging or only at low charging levels.

6. Check if the speaker does not have water droplets, in case they do, use the blow dryer to dry out any water from a distance.

1. Check if restarting the device resolves the issue.

2. Fully let the speaker discharge and then charge it fully again before use.

3. Check to see if the device has been properly connected, i.e. the jack is properly inserted into the device for aux, SD card is properly functioning for SD mode, properly paired for Bluetooth mode with light solid blue.

4. Try connecting through a different connection mode or media device.

5. Check if the device was not subject to any mishandling or exposed to direct sunlight or hazards like fire.

1. Check to see if the device has been properly charged first or not. A red LED light on the speaker will indicate they are still being charged. This light will turn off once the speaker has been completely charged.

2. Check if the voltage of the charger is correct for the speaker or not.

3. Check by switching the speaker on manually, press and hold the power on button for at least 3 seconds.

4. Check if the device was not subject to any mishandling, broken wires or exposed to direct sunlight or hazards like fire

• The calling feature is not supported in Stone Majestic.

1. Check if restarting the device resolves the issue and if the speaker is in Aux mode by short pressing the power button.

2. Check if you have connected the aux cable properly and in the correct orientation on both ends.

3. Check if the problem persists even after using a different cable or different device to connect to the speaker.

1. Check if the controls do not work while connected to another device

2. Check if the device is in aux mode because the buttons will not work in aux mode

3. Check if the media player being used supports such controls and if the controls do not function on call or other media players

4. Check if the controls have been physically damaged or exposed to any hazards

• It does not support TF card.

1. Short press the play/[pause button to play or Pause (Bluetooth & USB only).

2. Long press to Clearing BT history /EQ back to music/volume back to volume level 20.

1. Previous Track/Volume Down : Short press for previous track (BT and USB only), Long press to change EQ modes for Music/Movie.

2. Next Track/Volume Up : Short press for Next Track (BT and USB only), Long Press to switch Pair/Unpair function

• Volume down : Short Press the '-' button to reduce the volume & long press to quickly decrease the volume.

• Volume Up : Short Press the '+' button to increase the volume & long press to quickly increase the volume.

• Long press Next Track button to pair and unpair BT.

• You can switch AUX mode by using the AUX cable to connect the phone and speaker.

• In Aux mode, you can control the volume via Volume +/- knob

1. You can switch to HDMI mode by using HDMI(ARC) cable to connect the phone and the speaker.

2. In the HDMI mode you can control the volume +/- knob.

• The speaker is incompatible with USB flash drive up to 64GB in size and can play MP3 and WAV audio files directly. Simply insert a compatible drive into the USB port and speaker will automatically switch to USB mode

• Yes, it does. It supports Bluetooth 5.3 and supports 3.5 mm aux in port playback in case you don’t want to stream wirelessly. It can support up to 12 hours of playback at 50% volume.

Note: Increasing the volume more than 50% will reduce the play back time

• The speaker only has an aux port which supports 3.5mm. Other than that, it supports Bluetooth connectivity, SD card and FM radio.

• No, it does not support the calling feature.

• Yes, the speaker is not powered through the aux cable so please make sure that it is charged and powered on before using it through aux connection.

• Yes, the speakerphone will work, and, in this case, the primary speaker will be the speakerphone

• Yes, it can be. However, it is advised to only do so using an aux connection as Bluetooth mode might have latency issues.

• Only 2 speakers of the same model can be connected in True Wireless Mode.

• No, it doesn not support TF card.

• No.