1. Check if restarting the device resolves the issue.

2. Check if the speaker is in TF mode.

3. Check if your TF Card is functional and working on another media device.

4. Make sure that your music files are in the MP3 format on the card.

1. Check if restarting the device resolves the issue.

2. Check if the charging cable connected to the speaker is not broken, use other charging cables to charge the speaker and ensure that the charger being used is not of 9V or 12V as that will damage the speaker.

3. The red LED located on the speaker will indicate if the charging is happening or not.

4. Check if the charging port on the case is damaged or not.

5. Try factory-resetting the device.

1. Check if restarting the device resolves the issue.

2. Fully let the speaker discharge and then charge it fully again before use.

3. Check to see if the device has been properly connected, i.e., the jack is properly inserted into the device for AUX, Micro SD/ TF card is properly functioning for TF mode, properly paired for Bluetooth mode with blinking white LED.

4. Try connecting through a different connection mode or media device.

5. Check if the device was not subject to any mishandling or exposed to direct sunlight or hazards like fire.

1. Check if the connected device does not have any equalizer settings applied.

2. Check if the problem still occurs if the device is moved closer and all obstacles in the middle are removed.

3. Check if the distortion or quality lowers at all volumes or only at high volumes.

4. Check the sound on different media players and different devices and if the distortion happens on all devices or only on specific ones.

5. Check if the problem occurs at all levels of charging or only at low charging levels.

6. Check if the speaker does not have water droplets; in case it does, use a blow dryer to dry out any water from a distance.

7. Perform a factory reset : Press and hold the power button for 8 seconds to power off the speaker forcibly. Alternatively, press the Power button 3 times. The Bluetooth connection history of the speaker will be cleared and go back to the default settings.

1. Check if the controls do not work while connected to another device.

2. Check if the device is in AUX mode because the buttons will not work in AUX mode.

3. Check if the media player being used supports such controls and if the controls do not function on call or with other media players.

4. Check if the controls have been physically damaged or exposed to any hazards.

1. Check to see if the device has been properly charged first or not.

2. Solid red LED on the speaker will indicate it is still being charged. This light will turn off once the speaker has been completely charged.

3. Check if the voltage of the charger is correct for the speaker or not.

4. Check by switching the speaker on manually- press and hold the power button for at least 3 seconds.

5. Check if the device was not subject to any mishandling, broken wires or exposed to direct sunlight or hazards like fire.

1. Check to see the microphone is not being blocked by any dust or obstruction.

2. Check to see if the microphone is being held at the adequate distance for it to be able to pick up the voice.

3. Check if the microphone was not exposed to any hazards like direct sunlight or fire.

4. Check if the microphone was not exposed to water above the resistance or dipped in any liquid.

5. The microphone is not functional using the AUX mode, check if the device is not in AUX mode.

6. Try factory-resetting the device.

1. Press and hold the power button for 8 seconds to power off the speaker forcibly.

2. Alternatively, press the Power button 3 times to clear the Bluetooth connection history of the speaker and revert it to the default settings.

• Short press the Power button 1 time to change the connectivity mode (BT/TF Card).

• Triple press the Volume Up/Next Track button to switch on/off the LED effect.

1. Next Track: Long press the ‘+’ button for more than 2 seconds to skip to the next track.

2. Previous Track: Long press the ‘-’ button for more than 2 seconds to return to the previous track.

1. Volume Up: Short press the ‘+’ button in steps to increase the volume.

2. Volume Down: Short press the ‘-’ button in steps to reduce the volume to your desired level.

• Short press the Mode button to play or pause a track.

1. Answer Incoming Calls: Short press the Mode button to answer an incoming call.

2. Hang Up Calls: Short press the Mode button to end ongoing calls.

3. Reject Incoming Calls: Long press the Mode button for 2 seconds to reject an incoming call.

4. Redial: Press the Mode button 3 times to redial the last contacted number.

5. Switch Call to Phone: Long press the Mode button for 2 seconds to switch an ongoing call to your mobile phone.

• Double press the Mode button to activate the default voice assistant (Google voice assistant/Siri).

1. Make sure the speakers are not paired with any external devices.

2. Turn on the two speakers and select Bluetooth mode; the LED will flash quickly to indicate the same.

3. Long press the Mode button on one speaker for 2 seconds to enter the TWS mode.

4. When pairing is successful, a tone prompt will confirm the pairing.

5. Once TWS is activated, the speakers will automatically pair with each other if turned on at the same time.

6. To deactivate the TWS function and unpair the speakers, long press the Mode button on the speaker for 2 seconds after pairing.

1. To charge the speaker, connect the provided charging cable to the Type-C Charging slot on the speaker.

2. When the speaker is in charging mode, the LED remains solid red.

3. The LED indicator turns off once the speaker is fully charged.

4. When the battery is low, the speaker will make a beep sound. After 2 such indications, the speaker will automatically switch OFF.

Note:

Please don’t use the speaker while it is charging as it may decrease the battery’s performance.

If the battery is completely discharged, the speaker may restart. Recharge it for at least an hour before using it.

• Yes, you can charge it with Type-C cable.

1. To ensure maximum efficiency and battery life, ensure that the speaker is not always used at 100% volume.

2. Ensure that the battery is charged when it falls to 20% and below.

1. The red LED remains solid on (the speaker will fully recharge in about 2 hours) when the speaker is in charging mode.

2. The red LED turns off once the speaker is fully charged.

3. The speaker enters Bluetooth pairing mode automatically with rapidly blinking blue LED.

1. Yes, this version of our Stone 208 does support calling feature.

2. Incoming calls can be accepted and rejected via this speaker and it can act like a speaker phone.

1. Yes, it does. It supports Bluetooth v5.3 and also supports TF mode playback in case you don’t want to stream wirelessly.

2. It can support up to 8 hours of playback at 60% volume.

Note: Increasing the volume more than 60% will reduce the playback time.

• The speaker supports Bluetooth connectivity and TF card. It does not support AUX, USB, and FM radio.

• Yes, the speakerphone will work, and, in this case, the primary speaker will be the speakerphone.

• Yes, the speakerphone works in all modes.

1. Yes, it can be.

2. However, it is advised to only do so using an AUX connection as Bluetooth mode might have latency issues.

• Only 2 speakers of the same model can be connected in True Wireless Mode.

• The speaker does have IPX5 water protection, but it only protects under accidental exposure or submersion to water and is not meant for prolonged usage inside the water.