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Watch Iris

 Updated 

Watch Iris will get you through the week with a 7-day battery backup.

Thrive through your success with all the important notifications on your smartwatch.

The timeless look comes with multiple watch faces and strap options to go with all versions of your style. Don’t worry about sweat and water, it is IP68.

Being healthy is imperative when your watch has a heart rate monitor, oxygen level monitor, and sedentary reminder tracking your health 24x7.

Specifications

Bluetooth Version

V5.0

Working Time

7 - 10 days

Standby Time

30 days

Screen Type

IPS, Touch Screen

Screen Size

1. 39 inch

Screen Resolution

240 X 240

Battery Capacity

290mAh

Water Resistance

IP67

Sports Mode

Yes (7 Different Types)

Running, Hiking, Riding, Treadmill, Climbing, Spinning, Yoga

Sensors

Heart-Rate Sensor, Sedimentary Tracking Sensor, Sleep Monitoring Sensor, Blood Oxygen Sensor, 3 Axis G-Sensor

Other Modes

Female Health Mode, Breathe Training Mode, Steps Monitor, Calories Monitor, Distance Monitor, Calls and message notification

Other Features

Stopwatch, Multi Dial Watch Face, Target Reaching Reminder, Music control

Troubleshooting FAQs

Charging

  1. Attach the magnetic end of the charging cable which comes with the watch package on the charging pad of the watch which is located on the back of the watch and connect the other end which is an USB-A end to a 5V, 2A rated power adapter or power bank or a computer.

  2. The Watch Iris's display would show the charging status and charging percentage while charging.

Note: If the Watch Iris is connected to a computer USB port for charging, the speed of charging would be less as the power pushed by the USB port of a computer is less than the 5V 2A rated power adapter.

  1. Check if the charging connector behind the watch is clean and rust free.

  2. Try cleaning it with an alchohol swab.

  3. If the problem still persists, kindly replace the product.

Battery charge status is shown on the watch homepage with the percentage of the charge remaining on the watch Iris’s battery. 

  1. Before using the Watch Iris for the first time, please fully charge the smartwatch first.

  2. Charging through wall adapter – Specs of the adapter: 5V, 2A

  3. Any other accessories could be used for charging the Watch Iris as long as the above norms are followed.

Incorrect Data Recording

  1. Make sure you wear the watch while sleeping in order to track the sleep data.

  2. Sleep data is estimated by primarily movement. Once you are laid down, watch will take approximately an hour to assume that you have gone to sleep.

  1. Check if the user is having hairs, tattoo, skin complexion, scaring, wear the watch too lose or too tight might affect the readings.

  2. Check if the heart rate sensor which is there on the bottom of the watch is glowing in green or not. If the sensor is working properly the sensor should glow in green colour.

  3. Check if the device was not subject to any mishandling, broken wires or exposed to direct sunlight or hazards like fire and liquid.

Your watch is tracking the movement if your wrist so if you are doing something that requires a lot of hand movement then step count can be affected

Blood pressure monitoring is only for the reference, data may not match with the medical equipment. This watch is not a medical grade equipment.

Connectivity

Step 1: Via QR Code Scanning

Find the QR code on the product manual of the Watch Iris for installing the Hub App on the media devices of the users.

Open the QR Code Scanner app on the user’s devices and scan the code present on the user manual of the Watch Iris. Thereafter, follow the on-screen instructions to install the Hub app on the user’s device.

Step 2: Via searching the App on Google Play or Apple Play Store

On Google Play or Apple App Store, in the search-bar, type ‘boAt Hub App’ and enter search.

You will see the boAt Hub app in the search result list.

Click on the install button to install boAt Hub app on the user’s media device.

Step 1:After installing the boAt Hub app, turn the watch Iris ON and open the boAt Hub app on the user’s device.

Click on the ‘Start Setup’ on the boAt Hub app to switch on the Bluetooth on the user’s device.

Step 2:The previous process would enable the user to search for the Watch Iris to connect with the Hub app.

Step 3:Once the Watch Iris is found via Bluetooth, it will show on the Hub app.

Click on the ‘Iris’ Device and then click on the ‘Confirm BindDevice’ button to start paring Watch Iris with the boAt Hub app.

Once the connection is successful all the fitness data stored on the Watch Iris will sync automatically on the Hub app.

To use all the features of the Watch Iris seamlessly, tap on ‘Yes’ to the connection and ‘grant access’ system prompt.

To get the data more accurately, enter all your personal details on the app.

Note: To ensure connectivity throughout your journey, make sure the app is allowed to run in the background of the phone all the time.

  1. Check if users have downloaded and installed boAt Hub app their smartphones or not. It is necessary to accept and agree to all the T&C and permissions including the location services on the device.

  2. Make sure the Watch Iris in not directly connected with the smartphone’s Bluetooth, make sure users are connecting it via the boAt Hub app.

  3. Make sure the Bluetooth of users’ device is on and try to bind the watch with the boAt Hub app. Once the device is discoverable, it will display on the app screen, click to connect the device with the app.

  4. Check if the device is in the range of Bluetooth (10m) and if there are any obstructions in between the headphone and the media device or not.

  5. Check if the watch Iris is getting paired with other media devices or not.

  6. Check to see if the media device being connected to with the watch Iris, does not have any software issues – Check to forget the device on Bluetooth, update the mobile software.

  1. The operational distance for the Bluetooth is 10m. It is ideal that phone and watch is in direct contact with each other.

  2. If still the Bluetooth is disconnecting, close the app, switch off and on the Bluetooth and start the app again.

  3. Make sure the app is running in background always.

  1. Yes, step counting, heart rate monitoring, calorie count, spO2, BP, time can be recorded directly on your watch while your phone is not connected.

  2. Watch has some internal memory to record this data.

  3. Once you are in contact with your phone, you can sync the data to the app.

Product Functionality

  1. Make sure call alert and message alert are enabled from the app.

  2. Sync the watch after enabling these features

  3. Even if the notifications are not coming, switch off your phone’s Bluetooth and again switch on OR restart your phone

  4. Try uninstalling and installing the boAt Hub app and then start binding process with the watch and check if the issue is still persisting or not.

  5. Reset the watch and check if the function is working or not.

Yes, users can control music from your watch. Previous/next/volume up/Volume down can be adjusted from the watch. Users have to enable the feature from the appfirst.

  1. In order to sync the data to the boAt Hub app, connect the watch Iris to the media device via the Hub app and go to the app’s homepage, drag down the screen.
    This will start the syncing process and data will be synced to the app.

  2. Make sure you are in Bluetooth range and watch and Hub app are nearby when you are syncing the data.

  3. If the app is taking too long time to sync or it gets stuck while syncing, unbind the device with the app and reconnect again.

 Note: Try to sync the data of the app at least once in every 7 days to avoid huge data to be synced in a single go and to avoid any data loss.

General FAQs

Technology

Relax mode is the meditative breathing mode to improve your breathing. Select time 1 min or 2 min for how long you want to do the meditation. Watch will vibrate to notify to when to inhale and when to exhale.

Yes, you have to shake your wrist to click photos or click the tick button on the screen to take photos. Make sure you open camera from the app and use shutter from the watch.

Yes. screen brightness and screen time out can be adjusted from settings option. You
can also long press the home screen to increase the brightness.

  1. Inside the menu, click on the ‘Blood Oxygen’ icon while wearing the watch on the wrist.

  2. Bring your wrist close to your heart and try to hold the arm still.

  3. This will enable the watch to show the reading of the spO2 in the blood of the user on the watch’s screen.