1. Check to see if the earphones are in pairing mode indicated by alternate red and blue LED flashes.

2. Check if the device is in the range of Bluetooth (usually 10m) and if there are any obstructions in between.

3. Check if it works after clearing the pairing list on the device: press and hold the Multifunction Button (MFB) and the volume down (-) button simultaneously for 5 seconds to clear the paired list of devices.

4. Check to see if the device being connected to supports Bluetooth connection.

5. Check if it is a passcode issue and if so enter ‘0000’.

6. Check to see if the device being connected to does not have any software issues – check to forget the device on Bluetooth, update the mobile software, if it still does not work, try factory resetting the device.

Rockerz Summit can be connected to 2 devices at once. To enable this feature, following steps are to be taken:

1. Pair Rockerz Summit neckband earphones with your first media device via Bluetooth.

2. Turn off both the earphones and the Bluetooth on the first device.

3. Switch on the earphones and the Bluetooth on your second media device to pair.

4. Finally, switch on the Bluetooth of the first media device again.

Congratulations! Your earphones are now connected to both your devices successfully via Bluetooth.

If the earphones are not connected, try connecting the first device manually once again to activate dual pairing.

1. Check to pair boAt Rockerz Summit to the first phone as per usual pairing procedure. Select “boAt Rockerz Summit” from the list of available Bluetooth devices and then switch off both the earphones and the Bluetooth of the first phone. After this, switch on the earphones. Then turn on the Bluetooth function of the second phone. Scan and search the earphones’ pairing name “boAt Rockerz Summit” and pair to the second phone. Then simply switch on the first phone’s Bluetooth. The earphones should reconnect to the first phone and both phones should now be paired to the earphones.

2. Check to try dual pairing with other devices to see if it works with them.

Use a USB Type C charging cable to charge the earphone through either a laptop or an adaptor.

1. Low Battery: When the remaining talk time is less than 10 minutes, there is a “Low Battery” prompt and the Red LED flashes quickly to indicate the same.

2. Charging: Solid Red LED indicates that the earphone is being charged. (Note that the earphone cannot be turned ON while charging). 

3. Fully charged: Solid Blue LED indicates the same.

1. Check to see if the charging wire being used is working – check to use another charging wire or try using the wire on another device.

2. Check if the voltage of the charger is correct for the device, use only 5V 2A chargers.

3. Check if the charging is done till the red light turns completely blue.

4. Check if the battery was not tampered with or exposed to any electrical damage.

5. Check if the charging port is not clogged with dirt. If so, please clean it with a cotton swab.

6. Please check if the adapter and charging cable support fast charging.

1. Check if connected device does not have any equalizer settings applied.

2. Check if the device has issues even after moving it closer to the connected device and removing any obstructions.

3. Check if the distortion or quality lowers at all volumes or only at high volumes.

4. Check using different media players and different devices and if the distortion happens on all devices or only on specific ones.

5. Check to see if the earbuds have ear wax accumulated. If so, please clean it with cotton swab and alcohol, after doing so gently blow dry it from a distance.

1. Check if connected device does not have any equalizer settings applied.

2. Check using different media players and different devices and if the volume change happens on all devices or only on specific ones.

Yes, Rockerz Summit earphones has a dedicated mic perfect for calls and recording.

1. Check to see the microphone is not being blocked by any particles.

2. Check to see if the microphone is being held at the adequate distance for it to be able to pick up the voice.

3. Check if the microphone was not exposed to any hazards like direct sunlight or fire.

4. Check if the microphone was not exposed to water above the resistance or dipped in any liquid.

1. Check to see if the device has been properly charged first, till the red light turns blue.

2. Check if the voltage of the charger is correct for the device, use only 5V 2A Chargers.

3. Check if the device was not subject to any mishandling, broken wires or exposed to direct sunlight or hazards like fire.

1. Check if the controls do not work while connected to another device

2. Check to forget the device and re-pair it.

3. Check if the media player being used supports such controls.

4. Check if the controls do not function on call or other media players

5. Check if the device was not subject to any mishandling, broken wires or exposed to direct sunlight or hazards like fire.

1. Check if the pairing device has the feature enabled. Google Assistant or Siri should be enabled to use this feature from your device.

2. Please follow the steps carefully, long press for 2 seconds and release, this should allow Google Assistant or Siri to pop up on the media screen of the device. Though under some circumstance, this featuremay or may not work on some devices which may be restricted by default.

To perform a factory reset on Rockerz Summit:

(Note: Always unpair/ forget the device from Bluetooth before performing a reset)

1. Press and hold the Multifunction Button (MFB) and Volume Down (-) button simultaneously for 5 seconds to clear the list of paired devices.

2. After successful factory reset, the blue LED flashes for 1 second to indicate the same.

Congratulations! Your Rockerz Summit earphones have been Reset.

1. Short press the volume +/- button in steps to increase or decrease the volume respectively.

2. There will be a ‘tone’ when the sound volume reaches its maximum level.

• Press the Multifunction Button (MFB) 3 times to activate Voice Assistant

• Short press the Multifunction Button (MFB) once to play or pause a track.

1. Short press the Multifunction Button (MFB) once to answer incoming calls.

2. Press and hold the Multifunction Button (MFB) for 1.5 seconds to end an ongoing call

• Press the Multifunction Button (MFB) 2 times during an incoming call to reject it

1. While playing music, to go the previous track or start the track from the beginning, press and hold the Volume Down ‘‘-‘’ button for 1.5 seconds.

2. While playing music, to skip to the next track, press and hold the Volume Up ‘‘+‘’ button for 1.5 seconds.

1. Short press the volume +/- button in steps to increase or decrease the volume respectively.

2. There will be a ‘tone’ when the sound volume reaches its maximum level.

ASAP Charge is boAt’s very own patented technology. It lets your device charge at an incredible charging speed (may vary under some circumstance) where 10 mins of charging can give up to 10 hours of playback time.

BEAST Mode is the low latency mode infused with virtual 3D sound.

MADE FOR THE GAMERS- By Gamers, BEAST Mode reduces the latency significantly and improves the overall gaming experience.With BEAST Mode, the wireless earphones activate 3D audio mode especially made for gaming.

Single press the Beast Mode quick switch button to activate low latency BEAST Mode. To turn it off, single press the same. Once switched ON, it gets notified via the prompt “BEAST Mode”.

1. Signature Sound Mode is boAt’s default Bass Mode while Balanced Mode is more suitable for podcasts, news and voice based media.

2. You can switch between Signature Sound Mode (Bass Mode) and Balanced Mode by short pressing the EQ button.

To switch to Signature Sound Mode (Standard Mode), deactivate the BEAST Mode by single tapping the Quick Switch button. You can switch between the two modes via the Quick Switch button.

No. Rockerz Summit does not support aptX.

No. Rockerz Summit does not support low latency.

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