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Rockerz 255 Touch

Updated 

5 months ago

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Rockerz 255 Touch

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Unleash a new era of music control with the Rockerz 255 Touch, India's first neckband featuring full touch swipe functionality. Experience the magic of DIRAC Virtuo™ technology, delivering immersive boAt

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​Specifications

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Headphone Type

Wireless Earphones

Bluetooth Version

V5.3

HD Sound

Yes

Music Playtime

Up to 30 Hours

Beast Mode

Yes

Charging Time

About 1 Hour

Bluetooth Range

10m

Driver Size

10mm*2

frequency

20Hz-20KHz

Battery

200mAh

Charging Interface

Type C

Compatibility

All Bluetooth Devices

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Troubleshooting FAQs

  1. When switched off, press and hold the multifunction button (MFB) for 3 seconds to switch the earphones on and put them into pairing mode. The earphones will automatically enter in pairing mode with a prompt; the blue and red LEDs will flash alternatively to indicate the same.

  2. Open Bluetooth on your device and seTouchh for ‘Rockerz 255 Touch’ in the list of available devices.

  3. Choose ‘Rockerz 255 Touch’ from the list and if asked, enter the pairing password ‘0000’ / ‘1234’ to establish Bluetooth connectivity.

  4. Once successfully connected, the blue LED flashes once in every 5 seconds to indicate the same.

Note: The neckband automatically turns off after 5 mins if no connection is established within this time.

  1. In order to pair, the device should be in pairing mode (indicated by Red & Blue LEDs) – Hold the Multifunction button for 5 seconds until the Red and Blue LEDs on the device start flashing alternately.

  2. Ensure that the device is in the range of Bluetooth (usually 10m) and there are no obstructions in between.

  3. Check if it works after clearing the pairing list on the device. While in pairing LEDs (Red & Blue) are blinking alternately, tap 5 times on the touch control panel. This will clear all the paired devices history from the device. After this turn Off the device, Power it On and then connect it.

  4. Check if the device being connected to supports Bluetooth connections

  5. Check if it is a passcode issue and if so enter 0000 or 1234

  6. Check to see if the device being connected to does not have any software issues – Check to forget the device on Bluetooth, update the mobile software

  1. Go to Bluetooth settings and unpair the Rockerz 255 Touch from the connected device

  2. Power On the Rockerz 255 Touch and wait till the pairing LEDs (Alternate Red & Blue) start blinking for the product to be in pairing mode.

  3. While in pairing mode, tap 5 times on the touch control panel. This will clear all the paired devices history from the device.

  4. Now turn Off the earphones. After a few seconds, power it On and wait till the pairing LEDs (Alternate Red & Blue) start to blink. Once your Rockerz 255 Touch is in pairing mode, freshly pair and connect it.

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  • To charge the earphone, plug one end of the USB type-C cable into the earphones and connect the other end to a computer or wall adapter

  1. Low Battery: When the remaining talk time is less than 10 minutes, ‘Low Battery’ prompt is made through the earphones in every minute and red LED flashes quickly to indicate it.

  2. Charging: Solid red LED indicates that the earphones are being charged. (Note: Earphone cannot be turned on while charging)

  3. Fully charged: Once the earphones are fully charged, it is indicated by the LED indicator getting turned off

  1. Check to see if the charging wire being used is working – check to use another charging wire or try using the wire on another device.

  2. Check if the voltage of the charger is correct for the device, use only 5V 2A chargers.

  3. Check if the charging is done till the red light turns completely blue.

  4. Check if the battery was not tampered with or exposed to any electrical damage.

  5. Check if the charging port is not clogged with dirt. If so, please clean it with a cotton swab.

  6. Please check if the adapter and charging cable support fast charging.

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  1. Check if connected device does not have any equalizer settings applied. Go to the connected device's sound settings and set the Equalizer to Normal/ Default/ Zero/ None.

  2. Reset the device or clear the paired devices list.

  3. Check to see if the earbuds have ear wax accumulated. If so, please clean it with cotton swab and alcohol, after doing so gently blow dry it from a distance.

  4. Ensure that there are no obstruction between your Rockerz 255 Touch and the connected device and they are within the Bluetooth range (10 meters).

  1. Check if connected device does not have any equalizer settings applied. Go to the connected device's sound settings and set the Equalizer to Normal/ Default/ Zero/ None.

  2. Check using different media players and different devices and if the volume change happens on all devices or only on specific ones.

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  1. Try resetting your Rockerz 255 Touch.

  2. Ensure the microphone is not being blocked by any particles.

  3. Check to see if the microphone is being held at the adequate distance for it to be able to pick up the voice.

  4. Check if the microphone was not exposed to any hazards like direct sunlight or fire or to water above the resistance or dipped in any liquid.

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  1. Check to see if the device has been properly charged first, till the red light turns blue.

  2. Check if the voltage of the charger is correct for the device, use only 5V 2A (Output) Chargers.

  3. Check if the device was not subject to any mishandling, broken wires or exposed to direct sunlight or hazards like fire.

  1. Check if the controls do not work while connected to another device

  2. Unpair/ forget the device, reset and re-pair it.

  3. Check if the media player being used supports such controls.

  4. Check if the controls do not function on call or other media players

  5. Check if the device was not subject to any mishandling, broken wires or exposed to direct sunlight or hazards like fire.

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  1. Check if the pairing device has the feature enabled. Google Assistant or Siri should be enabled to use this feature from your device.

  2. Please follow the steps carefully, long press for 2 seconds and release, this should allow Google Assistant or Siri to pop up on the media screen of the device. Though under some circumstance, this featuremay or may not work on some devices which may be restricted by default.

General FAQs

  • Power On:

  1. In power off mode, separate both the earbuds to power on the device, or to manually power on long press the touch ring for 3 seconds.

  2. A tone will confirm the same.

  • Power Off:

  1. In power on state, join both the earbuds together to turn them off, or to manually power off long press the touch ring for 5 seconds.

  2. A tone will confirm the same.

  1. Volume Up: Swipe up on the touch control panel repeatedly

  2. Volume Down: Swipe down on the touch control panel repeatedly

  1. Answer Call: Double tap on the touch control panel to receive an incoming call.

  2. End Call: Double tap on the touch control panel to end an ongoing call. There will be a ‘tone’ and the call will get ended.

  • Long touch the touch control panel for 2 sec during incoming call to reject the call. There will be a ‘tone’ and the call will get rejected.

  • Double tap the touch control panel to play/pause the music

  1. Previous Track: To change to the previous track, swipe backward on the touch panel and release.

  2. Next Track: To change to the next track, swipe forward on the touch panel and release.

  • Red and blue LEDs light up automatically and enter the pairing state after flashing thrice simultaneously.

  • Long touch the touch ring for 2 seconds this will lead to activating ‘Google Assistant’ for Android devices and ‘Siri’ for iOS devices

  • Triple tap on the touch control panel to activate or deactivate low latency BEAST mode.

  1. Spatial sound comes as a default setting. Simply double tap the touch ring to switch to boAt signature sound.

  2. A long tone prompt indicates spatial sound on, and a short tone prompt indicates boAt signature sound on and spatial sound off.

  • ASAP Charge is boAt’s very own patented technology. It lets your device charge at an incredible charging speed (which may vary under some circumstances) where 10 mins of charging can give up to 10 hours of playback time.

  • For ASAP charge to take place effectively, kindly charge the product with an adapter with TYPE –C 5V 3A specification.

  • Yes, it does. But in order this codec to work the media device must have this feature supported too.

  • Yes, it does. The Clear Voice Capture (CVC) technology is used for noise cancelling and enhancing selective listening.

  • Rockerz 255 Touch does feature low latency for all the entertainment needs. While gaming is still subjective though because it all depends on the media device too. It is okay for casual gaming, but not professional gaming.

  • This does not need any trigger for it to activate. Once connected with your device, the processors initiate internal run for low latency automatically.

  • boAt Rockerz 255 Touch earphones are IPX5 certified which means it can withstand up to low pressure water jet spray but it cannot withstand submerging it into the water. It is recommended not to use it during swimming sessions.

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