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1. Check to Pair the boAt Rockerz 235 V2 to the first phone as per the usual pairing procedure, then switch it off. Then switch on the earphone again and enter pairing mode, enable
   Bluetooth function in the second phone, find earphone’s Pairing Name “boAt Rockerz 235 V2" and pair to second phone per the usual procedure. Switch off the earphones one more time. Then simply switch ON the earphones, without entering pairing mode (a short press until the white light turns on). The earphone should automatically re-connect to the last connected phone (which is the second phone). Then find headset “boAt Rockerz 235 V2" in the first phone’s Bluetooth setting and select this to pair the first phone. Both phones should now be paired to the earphone.

2. Check to try dual pairing with other devices to see if it works with them.

Connect the charger to the charging port on the headset, the indicator will turn red while charging. Once fully charged, the LED turns Blue.

1. Check to see if the charging wire is working – check to use another charging wire or try using the wire on another device.

2. Check if the voltage of the charger is correct for the device, use only 5V 2A chargers.

3. Check if the charging is done till the red light turns completely blue.

4. Check if the battery was not tampered with or exposed to any electrical damage.

5. Check if the charging port is not clogged with dirt. If so, please clean it with a cotton swab.

6. Please check if the adapter and charging cable supports fast charging.

1. Check if the connected device does not have any equalizer settings applied.

2. Check if the device has issues even after moving it closer to the connected device and removing any obstructions.

3. Check if the distortion or quality lowers at all volumes or only at high volumes.

4. Check using different media players and different devices and if the distortion happens on all devices or only on specific ones.

5. Check to see if the earbuds have ear wax accumulated. If so, please clean it with a cotton swab and alcohol, after doing so gently blow dry it from a distance.

1. Check if the connected device does not have any equalizer settings applied.

2. Check using different media players and different devices and if the volume change happens on all devices or only on specific ones.

Yes, Rockerz 235 V2 earphones have a dedicated mic perfect for calls and recording.

1. Check to see if the microphone is not blocked by any particles.

2. Check to see if the microphone is held at an adequate distance for it to be able to pick up the voice.

3. Check if the microphone was not exposed to any hazards like direct sunlight or fire.

4. Check if the microphone was not exposed to water above the resistance or dipped in any liquid.

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1. Check to see if the device has been properly charged first, till the red light turns blue.

2. Check if the voltage of the charger is correct for the device, use only 5V 2A Chargers.

3. Check if the device was not subject to any mishandling, broken wires, exposure to direct sunlight, or hazards like fire.

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1. Check if the controls do not work while connected to another device

2. Check to forget the device and re-pair it.

3. Check if the media player supports the controls.

4. Check if the controls do not function on-call or on other media players

5. Check if the device was not subject to any mishandling, broken wires, exposure to direct sunlight, or hazards like fire.

1. Check if the pairing device has the feature enabled. Google Assistant or Siri should be enabled to use this feature from your device.

2. Please follow the steps carefully, long press for 2 seconds and release, this should allow Google Assistant or Siri to pop up on the media screen of the device. Though under some circumstances, this feature may or may not work on some devices which may be restricted by default.

1. Short press the (+) button to increase volume.

2. Short press the (-) button to increase volume.

Press the multifunction button to play/pause music.

1. Single press the MFB button to attend an incoming call.

2. Single press the MFB button to end an ongoing call.

1. Long press the (Volume +) button to skip forward to the next track.

2. Long press the (Volume -) button to go back to the previous track.

Long press the multifunction button for 1.5 seconds to activate Voice Assistant. (Make sure your phone’s Voice Assistant is enabled before use).

Rockerz 235 V2 takes 2-3H to fully charge. It supports fast charging.

Yes, Rockerz 235 V2 wireless earphones can be charged with a mobile charger.

ASAP Charge is boAt’s very own patented technology. It lets your device charge at an incredible charging speed (which may vary under some circumstances) where 10 mins of charging can give up to 10 hours of playback time.

No. Rockerz 235 V2 does not support aptX.

No. Rockerz 235 V2 does not support low latency.

Yes. Rockerz 235 V2 supports Noise Cancellation.

Yes, Rockerz 235 V2 in-ear earphones have IPX5 dust and water resistance making them perfect for sports and adventures.