1. Connect the earphones with the first device then turn off the Bluetooth of the first device and turn off the earphone.

2. Turn on the earphone and connect with the second device and then turn the Bluetooth of the first device. The earphone will get connected with both the devices.

3. If not, connect the first device manually once again to activate dual pairing.

• Please ensure that there are no objects between the earphones and your wireless device. Also, please ensure that there is no radio or Wi-Fi interference nearby.

1. Check to see if the charging wire is working – check to use another charging wire or try using the wire on another device.

2. Check if the voltage of the charger is correct for the device, use only 5V 2A chargers.

3. Check if the charging is done till the red LED turns completely blue.

4. Check if the battery was not tampered with or exposed to any electrical damage.

5. Check if the charging port is not clogged with dirt. If so, please clean it with a cotton swab.

6. Please check if the adapter and charging cable supports fast charging.

7. Try factory resetting the device.

1. Check to see if the device has been properly charged first till the red light turns off from steady.

2. Check if the voltage of the charger is correct for the device, use only 5V 2A Chargers.

3. Check if the device was not subject to any mishandling, broken wires or exposed to direct sunlight or hazards like fire.

4. Check if the earcups are inserted well into our ear canal and the volume is not at zero level

5. Check if the cables are twisted/tangled, if so, untangle them to regain working condition.

1. Check if the touch controls are working or not while connected to another media device.

2. Check by forgetting the headphone in the Bluetooth settings of the media device and re-pair the headphone again with the media device.

3. Check if the media player being used for music supports such controls present in the headphone.

4. Check if the controls do not function on call or other media players or not.

5. Check if the device was not subject to any mishandling, broken wires or exposed to direct sunlight or hazards like fire and liquid.

1. Check if the connected device does not have any equalizer settings applied.

2. Check if the device has issues even after moving it closer to the connected device and removing any obstructions.

3. Check if the distortion or quality lowers at all volumes or only at high volumes.

4. Check using different media players and different devices and if the distortion happens on all devices or only on specific ones.

5. Check to see if the device is in “Signature Sound Mode” or “Balanced Mode” and choose as per your preference.

6. Check to see if the earbuds have ear wax accumulated. If so, please clean it with a cotton swab and alcohol, after doing so gently blow dry it from a distance.

1. Check if the connected device does not have any equalizer settings applied.

2. Check using different media players and different devices and if the volume change happens on all devices or only on specific ones.

3. Check if the buttons are not stuck between the control board and port. Use a tooth pick to pick out the button to bring it back to position.

1. Check to see if the microphone is not being blocked by any particles.

2. Check to see if the microphone is being held at an adequate distance for it to be able to pick up the voice.

3. Check if the microphone was not exposed to any hazards like direct sunlight or fire.

4. Check if the microphone was not exposed to water above the resistance or dipped in any liquid.

5. Check if the mic hole is not clogged with dirt or sweat. If so, use cotton swab or toothpick to clean out the port holes or a dryer to dry out any water that maybe collected.

​

​

​

​

​

​

​

​

​

You can change tracks, adjust volume, take and reject calls, redial, and access voice assistant with the inline buttons. For further information, please refer to the user manual.

If the device is connected to multiple mobile phones and you are already taking a call on one of the devices when the second mobile phone begins to ring, press the MFB button to switch to the second call, placing the first one on hold. One can continuously switch between the two calls using the multifunction button.

Press & hold the multifunction button to transfer the call from the earphone to the phone or vice versa.

Rockerz 235 Pro takes about 1 hour to fully charge. It does support fast charging.

Rockerz 235 Pro offers battery backup of up to 16 hours (at 60% volume) on a single charge.

ASAP Charge is boAt’s very own patented technology. It lets your device charge at an incredible charging speed (which may vary under some circumstances) where 10 mins of charging can give up to 10 hours of playback time.

Rockerz 235 Pro does feature low latency for all your entertainment. While gaming is still subjective though because it all depends on your media device too! We’d say it is okay for casual gaming, but not professional gaming.

ENx Tech algorithm cancels out the background noise so that you can hear a crystal clear sound via voice calls. One needs to activate ENx as the mic is equipped with the same and activated by default. 

Yes. Rockerz 235 Pro supports ENx Technology.

When connected to the mobile phone, press the multi-function button twice to enter/exit the Beast Mode mode

Signature mode is boat’s customized bass enhanced sound EQ whereas balanced mode is where the EQ is set to balanced which is more widely used for podcasts / audio-based media casts / news etc.