1. Check to see if the device is in pairing mode – Hold the Multifunction button for 3 seconds until the blue LED light on the right earcup starts flashing alternately and search ‘Rockerz 751 ANC’ in the Bluetooth setting of the Media device. Once found the headphone in the Bluetooth settings of the media device, tap on the device name and this should connect the headphone with the media device.

2. Check if the device is in the range of Bluetooth (10m) and if there are any obstructions between the headphone and the media device.

3. Check if the headphone is connecting to the media device after clearing the pairing list on the device and performing factory reset function.

4. Check if it is a passcode issue and if so enter 0000/1234 (Needed for older media devices having older version Bluetooth and mobile OS)

5. Check if the headphone is getting paired with other media devices or not.

6. Check to see if the media device connected to the headphone, does not have any software issues – Check to forget the device on Bluetooth, and update the mobile software.

1. Insert one end of a USB Type-C charging cable into the Type-C port of the headphone and connect the USB-A end to a 5V, 2A rated power adapter or power bank or a computer.

2. While charging, the LED of the headphone stays solid red.

3. When the headphone is fully charged, the LED of the headphone turns into blue colour.

Note:

1) While charging, the headphone cannot be powered on or used.

2) If the headphone is connected to a computer for charging, the time taken to charge the headphone would be higher.

1. Check to see if the Type-C charging cable is working and if it matches the specification mentioned in the manual. Check the charging of the headphone by using another Type-C charging cable or try using the same Type-C charging cable on another device to determine if the charging cable is faulty.

2. Check if the specification (voltage/current) of the charger is correct for the device. A 5V, 2A charger should be used to charge the headphone.

3. Check if the charging is done till the red LED turns completely green on the left earcup of the headphone.

4. Check if the headphone/battery was not tampered with or exposed to any electrical damage.

5. Check if the charging port is not clogged with dirt. If so, please clean it with a cotton swab or blow dry it to remove any clogged dirt.

6. Check to see if the pin of the Type-C charging port is not tampered with or damaged or if any liquid damage is present.

1. Check if the connected device does not have any equalizer settings applied. If applied then change the equalizer setting to standard/normal and then check the sound of the headphone again.

2. Check if the device is in the range of Bluetooth (10m) and if there are any obstructions between the headphone and the media device.

3. Check if the device has issues even after moving it closer to the connected device and removing any obstructions.

4. Check if the distortion or quality lowers at all volumes or only at high volumes.

5. Check the sound quality on different media players and different devices and if the distortion happens on all devices/media players or only on specific ones.

6. Check to see if the earcups have ear wax accumulated or not. If so, please clean it with a cotton swab and mild alcohol, after doing so gently blow dry it from a distance.

1. Check if the connected media device is having any equalizer settings applied. If applied then change the equalizer setting to standard/normal and then check the sound of the headphone again.

2. Check if the issue is occurring on different media players and different devices or only on a single device or media player.

3. Check if there is any oil or sweat or dirt present on the control buttons or not which might interfere with the media control. Clean the control buttons with dry cotton swab or with mild alcohol-soaked cotton swab.

4. Check if the device was not subject to any mishandling, broken wires, exposure to direct sunlight, or, hazards like fire and liquid.

5. Check if the buttons are not stuck between the control board and port. Use a toothpick to pick out the button to bring it back to position.

6. Try factory resetting the device.

Yes, Rockerz 751 ANC headphones have a dedicated mic perfect for calls and recording.

1. Check to see if the microphone is blocked by dirt.

2. Check to see if the microphone is held at an adequate distance for it to be able to pick up the voice.

3. Check if the microphone was not exposed to any hazards like direct sunlight or fire.

4. Check if the microphone was not exposed to water above the resistance or dipped in any liquid.

5. Check if the mic hole is not clogged with dirt or sweat. If so, use a cotton swab or toothpick to clean out the portholes or a dryer to dry out any water that may be collected.

1. Check to see if the device has been properly charged first till the red light turns off from steady.

2. Check if the voltage of the charger is correct for the device, use only 5V 2A Chargers.

3. Check if the device was not subject to any mishandling, broken wires, exposure to direct sunlight, or, hazards like fire.

1. Check if the touch controls are working or not while connected to another media device.

2. Check by forgetting the headphone in the Bluetooth settings of the media device and re-pair the headphone again with the media device.

3. Check if the media player used for music supports such controls present in the headphone.

4. Check if the controls do not function during calls or on other media players.

5. Check if on the touchpad of the right earcup is having sweat, oil and dirt on it or not as it might interfere with the touch control. If yes then clean the control area with cotton swab and mild alcohol to remove any oil or sweat.

6. Check if the device was not subject to any mishandling, broken wires, exposure to direct sunlight, or, hazards like fire and liquid.

7. Perform factory reset.

1. Check to see if the device is in ANC mode.

2. Check if the device is in the range of Bluetooth (10m) and if there are any obstructions in between.

3. Check if there is enough battery in your device, most preferably above 20%. This can be checked by clicking the power on/off button once located on the right earcup.

4. Check to see if the ear cushions are adjusted and sits well on the ears of the users.

5. Check to see if the media device being connected to with the headphone does not have any software issues. Check to forget the headphone in the Bluetooth settings of the media devices and then updating the software of the media device. Try connecting the headphone with the media device again once the software update of the media device is completed and select ANC Mode.

1. Check if the pairing device has the feature enabled. Google Assistant or Siri should be enabled to use this feature from your device.

2. Please follow the steps carefully, long press for 2 seconds and release, this should allow Google Assistant or Siri to pop up on the media screen of the device. Though under some circumstance, this featuremay or may not work on some devices which may be restricted by default.

1. Short press the volume up button to increase the volume of the headphone

2. Short press the volume down button to decrease the volume of the headphone

1. While playing music, single press on the MFB button of the headphone to pause the music.

2. While on pause, single press on the MFB button of the headphone to play the music again.

1. Single press on the MFB button of the headphone to answer any incoming call.

2. Once done talking, single press on the MFB button of the headphone to end any ongoing call.​

Double-tap the Multifunction button to reject an incoming call.

Next Track: Press and hold the volume up button for 1 second to play the next track.

Previous Track: Press and hold the volume down button for 1 second to return to the previous track.

Double-tap to connect with Google & Siri and activate the voice assistant. 

Yes. ANC can be turned off if there is no need for it.

Rockerz 751 ANC takes 1H to charge. It does not support fast charging.

Yes, Rockerz 751 ANC wireless headphones can be charged with a mobile charger.

ANC, Active Noise Cancellation, is a system built into devices to reduce unwanted background sound or external noise in order to enhance listening experience.

Active Noise Cancellation makes use of the microphones and speakers in a device to cancel out external as well as digital noise.

There three types of modes present in the headphone-

1. ANC Mode

2. Ambient Mode

3. Normal Mode

Ambient Mode allows the user to listen to the sounds in ambience through the built-in microphones even when the playback is on. It allows users to hear background sounds clearer, such as important announcements.

In order to enter the Ambient Sound Mode, single press the ANC Mode button while in the ANC mode.

In order to turn on the normal mode, press the ANC mode button while in the Ambient Mode. The right earcups LED would turn off to indicate that the headphone is performing in Normal mode i.e. ANC & Ambient Sound Off Mode.

Passive Noise cancellation is the reduction of unwanted sound via the use of padding or shaping the headphones according to the user. This does not make use of any technology and thus, does not draw more power.

Nirvanaa 751 ANC supports Hybrid Active Noise Cancellation.

Yes. Since ANC makes use of mechanical parts that ‘actively’ cancel out noise, this requires more battery consumption.

1. Placing the palm of the user’s hand over the right earcup while playing music would result in muting the music

2. While on mute, removing the palm from the right earcup would result in unmuting the music

No. Rockerz 751 ANC does not support aptX.

No. Rockerz 751 ANC does not support low latency but it can be used for casual gaming, entertainment, streaming, etc.

No. Rockerz 751 ANC does not support cVc technology.