Note: Keep the headset plugged into computer’s USB SLOT while installing.

Step 1: Click on “Next” to start the installation.

Step 2: Click on “I accept the terms and conditions” and then “Next”.

Step 3: Click on “Install” to begin the installation.

​Step 4: Click “Finish” to restart the computer before you begin using the program.

Download Dolby Access app for free from the Microsoft Store.

Step 1: Click on Windows Start

​Step 2: Search “Microsoft Store” and click on Microsoft Store icon.

Step 3: Once Microsoft store is opened you login with your existing ID or create new account (Do remember this Login ID and Password for future logins)

Step 4: Once you are logged in – Search Dolby Access

Step 5: Click on “Install”.​

Step 6: Once the download is completed, click on “Launch”.

Step 7: Plug in your boAt IMMORTAL 1000D headset.

Step 8: Skip the demo content (If any).

Step 9: Go to “Product” select “Headphone Icon” and click on Set up.

Step 10: Follow On-Screen instructions Continue & Next

Step 11: Click on “Setting Tab” if you see this screen please enable Dolby from your system (please check step No. 12)

Step 12: Right click on your speaker icon on your desktop tray – Select Spatial Sound & Check Dolby “Atmos for Headphones”.

Step 13: It’s Done – Go to Dolby Access “Settings” Tab and Check.

1. Check if connected device does not have any equalizer settings applied or not. If applied then change the equalizer setting to standard/normal and then check the sound of the headphone again.

2. Check if the device is in the range of Bluetooth (10m) and if there are any obstructions in between the headphone and the media device or not.

3. Check if the device has issues even after moving it closer to the connected device and removing any obstructions.

4. Check if the distortion or quality lowers at all volumes or only at high volumes.

5. Check the sound quality on different media players and different devices and if the distortion happens on all devices/media players or only on specific ones.

6. Check to see if the earcups have ear wax accumulated or not. If so, please clean it with cotton swab and mild alcohol, after doing so gently blow dry it from a distance.

1. Check if connected media device is having any equalizer settings applied or not. If applied then change the equalizer setting to standard/normal and then check the sound of the headphone again.

2. Check if the issue is occurring on different media players and in different devices or only in a single device or media player.

3. Check if connected device does not have any equalizer settings applied.

4. Check if the device was not subject to any mishandling, broken wires or exposed to direct sunlight or hazards like fire and liquid.

5. Check if the buttons are not stuck between the control board and port. Use a tooth pick to pick out the button to bring it back to position.

Yes, IM1000D headphones do have mic perfect for calls and recording

1. Primary: Detachable Boom Mic

2. Secondary: Passive Mic

3. Auto Switch: Whenever Boom mic is removed, secondary mic will be activated automatically (vice versa).

Yes. Options like Volume Control, Sample Rate, Xear SingFX and Noise Reduction are available for microphone customization.​

1. Check to see the microphone is not being blocked.

2. Check to see if the microphone is being held at the adequate distance for it to be able to pick up the voice.

3. Check if the microphone was not exposed to any hazards like direct sunlight or fire.

4. Check if the microphone was not exposed to water above the resistance or dipped in any liquid.

5. Check if the mic hole is not clogged with dirt of sweat. If so, use cotton swab or toothpick to clean out the port holes or a dryer to dry out any water that maybe collected.

1.  Check if the pairing device has the feature enabled. Google Assistant or Siri should be enabled to use this feature from your device.

2. Please follow the steps carefully, long touch the CTC for 3 seconds and release, this should allow Google Assistant or Siri to pop up on the media screen of the device.Though under some circumstance, this feature may or may not work on some devices which may be restricted by default.

1. Check to see if the device has been properly charged first till the red light turns off from steady.

2. Check if the voltage of the charger is correct for the device, use only 5V 2A Chargers.

3. Check if the device was not subject to any mishandling, broken wires or exposed to direct sunlight or hazards like fire.

4. Check if the earcups are inserted well into our ear canal and the volume is not at zero level

5. Check if the cables are twisted/tangled, if so, untangle them to regain working condition.

1. Check if the touch controls are working or not while connected to another media device.

2. Check by forgetting the headphone in the Bluetooth settings of the media device and re-pair the headphone again with the media device.

3. Check if the media player being used for music supports such controls present in the headphone.

4. Check if the controls do not function on call or other media players or not.

5. Check if the device was not subject to any mishandling, broken wires or exposed to direct sunlight or hazards like fire and liquid.

1. Plug you headset into computer’s USB SLOT (Any 2.0/ 3.0)

2. Adjust the volume before listening.

3. Adjust the microphone direction.

Functionalities like Volume +, Volume -, Mic Mute: ON/OFF, LED: ON/OFF can be controlled be the remote controller.

Yes. Options like Volume Control, Sample Rate, Equalizer, Environment Effects, 7.1 Virtual Speaker Shifter, Xear SingFX, Xear Surround Max are available for Speaker Customization.

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Yes, Immortal 1000D comes with Real RGB LEDs effects on ear-cups.

It is a USB gaming headphone designed exclusively for PC.

No. boAt Immortal IM1000D is a USB gaming headphone designed exclusively for PC.

No. boAt Immortal IM1000D is a USB gaming headphone designed exclusively for PC.

Yes, the Immortal 1000D is perfect for long gaming hours. Its ultra-soft foam’s improved density greatly reduces the headset’s clamping force.

Dolby Atmos immerses you in the latest gaming audio with three-dimensional precision, surrounding you with crisp sound

1. Windows Operating System: Windows 10 version 18362.0 or higher.

2. Architecture: x64

3. 1 x Free Microsoft Store Account.

Visit the URL: https://www.dolby.com/experience/games/

OR Scan QR Code

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Immortal 1000D is designed for PC gaming and thus comes with only a USB connectivity option.

Immortal 1000D comes with 7.1 Channel Surround Sound via boAt Plugin Labz, Dolby Atmos Surround Sound and 50mm Drivers that makes them perfect for high-end audio gaming requirements.

Yes but not too much. It reduces the noise 50-60%.