Immortal 170

Resetting the device usually resolves such issues.

Note : To perform a reset, clear "Immortal 170" from your device's paired history.

1. Take out the earbuds from the charging case.

2. Long touch the CTC on both earbuds for 5 seconds; the LED flashes quickly 5 times.

3. Place the earbuds inside the charging case in the correct orientation. Close the case lid and wait for 5 seconds.

4. Take out the earbuds from the charging case and perform a fresh connection.

5. If the issue does not resolve through a reset, then try to manually Power Off and then Power On.

If IWP™ isn't functioning:

1. Confirm that your Airdopes model has IWP™ tech integrated.

2. Make sure you have paired the earbuds at least once before to the device you are trying to use IWP™ with.

3. Check if Bluetooth is turned on for your media device and your product name is in the list of paired devices.

4. Try factory-resetting the device.

1. To charge the earbuds, put them into the charging case in the correct orientation.

2. During charging, the LED on the earbud stays a solid red.

3. Once fully charged, the charging case automatically switches off to save power and the LED indicator turns off.

• To charge the case, plug one end of the cable into the case and connect the other end to a computer or a wall adapter or a power bank.

• The LED located on the charging case indicates the battery status of the case.

1. Check to see if the wire connected to the case is not broken; use other wires and ensure that the charger being used is not of 9V or 12V, as that will damage the case.

2. The LED indicator located on the charging case indicates the battery status of the case. The charging is indicated by the LED on the charging case, and once fully charged, all the LEDs will remain solid.

1. Check to see if the earbuds have been put inside the case in the right orientation.

2. A red LED on the earbuds will indicate they are charging. This light will go off once the earbuds have been completely charged.

3. Check if the charging pins of the case and the earbuds are clear and there is no obstruction.

4. You may clean the pogo pins by gently cleaning them with cotton swabs with alcohol.

1. Charging through wall adapter – Specs of the adapter: 5V, 2A

2. Charging through cable/wire – Standard cable: 35 strands @0.10mm diameter/strand

3. Any other accessory can be used for charging the earbuds if the above norms are followed.

Note : Before using the earbuds for the first time, it is recommended to fully charge the earbuds as well as the charging case. Also, keep the lid of the charging case closed while charging.

1. Go to the sound settings of your phone and set the equalizer to normal/ default/ none/ 0.

2. Perform a factory reset.

3. If the earbuds are clogged with ear wax, simply clean the earbuds to restore the original sound.

4. In case the earbuds have water droplets, use the blow dryer to dry out any water from a distance (Caution - Prevent your product from overheating through the dryer).

1. Make sure the charging case is charged. Try to manually power on the earbuds; powering on is indicated by LED lights on the earbuds.

2. If the earbuds do not power On, try cleaning the pogo pins (magnetic charging pins) of the earbuds with cotton dipped in alcohol swab/spirit.

3. Later, wipe it with a dry cotton to not let any moisture retain on the surface.

4. Now place the earbuds inside the charging case, shut the lid and open it after 5 seconds. The earbud LEDs will start blinking as they automatically power on.

To troubleshoot control issues:

1. Check if the controls do not work while being connected to another device.

2. Check if the media player being used supports such controls and if the controls do not function on a call or with other media players.

3. Check if the controls have been physically damaged or exposed to any hazards.

1. Try restarting the device.

2. Perform a factory reset.

3. Make sure there are no objects between your earbuds and your connected device.

4. Try moving your device closer to the earbuds to see if the connection improves.

5. Look closely at the microphone hole for any dirt or earwax. If the microphone seems blocked, gently clean that area.

Note : To perform a reset, clear "Immortal 170" from your device's paired history.

1. Take out the earbuds from the charging case.

2. Long touch the CTC on both earbuds for 5 seconds; the LED flashes quickly 5 times.

3. Place the earbuds inside the charging case in the correct orientation. Close the case lid and wait for 5 seconds.

4. Take out the earbuds from the charging case and perform a fresh connection.

5. If the issue does not resolve through a reset, then try to manually Power Off and then Power On.

• Single tap the CTC on either earbud to answer an incoming call.

• To end a call, double tap the CTC on either earphone once. To reject an incoming call, double tap the CTC of either earbud.

• While playing music, single tap on the left or right earbud CTC to pause or play the track.

1. While playing music, double tap on the left earbud’s CTC to return to the previous track.

2. While playing music, double tap on the right earbud’s CTC to skip to the next track.

• Volume can only be adjusted via phone/media devices.

1. Both earbuds can be used in mono mode. Use either Smart Power On or Manual Power On to switch on the desired earbud.

2. The selected earbud will automatically enter the connection mode, indicated by LED flashes.

3. Turn on Bluetooth on your phone/media device and search for "boAt Immortal 170"

1. Switch the earbuds on; both will automatically enter Connection Mode.

2. Turn on the Bluetooth functionality on your phone/media device, scan, and search for "boAt Immortal 170" to pair and connect.

3. To switch from mono to stereo mode, simply take the other earbud out of the case; it will automatically power on and pair with the previously selected earbud, enabling stereo usage.

• Long touch and hold the CTC of the left earbud for 3 seconds to activate voice assistants like Google Assistant or Siri.

Case LED Indications:

1. Earbuds Charging: When the earbuds are placed in the case, a red LED will be solid on the earbuds, and the case LED will blink for 10 seconds. The LED turns off when the earbuds are fully charged.

2. Case Charging: The LED is in breathing mode.

3. Case Fully Charged: The RGB LED is on.

Earbuds LED Indications:

1. Low Battery: The red LED blinks 3 times when the case lid is opened.

2. Minimum 30% - 100% charge: The blue LED blinks 3 times when the case lid is opened.

3. Power On: The blue light is ON for 1 second when the lid is opened.

4. Pairing Mode: Both earbuds blink red and blue.

5. Pairing Successful (1 time indication): Solid blue.

6. Earbuds in the charging box: The red light is ON during charging and turns OFF when fully charged.

7. Connected: The blue light flashes three times per minute (300ms ON, 300ms OFF).

8. Fully Charged: The red light is OFF.

9. Playing Music: All lights are OFF, but the "Connected" status remains.

Factory Reset LED Indications:

After a successful factory reset, the Case RGB & Earbuds RED LED blinks 5 times

1. Our IWP™ technology allows the earbuds to connect to your phone if they have already been paired before instantaneously upon opening the case.

2. Simply open the case and ensure that the Bluetooth is turned on for your media device, the buds will connect as soon as the case is opened without the need to take them out of the case first!

• There is no special process to enable IWP™- simply follow the steps to first pair your Immortal 170 to your media device. Then upon subsequent usage, the IWP™ tech will be enabled and the earbuds will pair automatically to your previously paired media device if Bluetooth is turned on in your media device.

• Yes, it does.

• Yes, it does.

• Yes, the Immortal 170 supports low latency for entertainment and casual gaming.

• No, it does not.

• No, it does not.

• No, the earbuds do not have any integrated volume controls on them. The volume must be controlled using your connected Bluetooth device.

• Yes, it does.

• No, the voice prompts are integrated inside the earbuds and there is no provision to turn them off or lower their volume.

• While your earbuds do have IPX4 water and sweat resistance, it is recommended that they are not submerged inside water directly or used for prolonged periods inside water like for swimming/showers, as it may lead to damage.