Airdopes ProClip

1. Check when both the earbuds are taken out of the charging case. The earbuds will enter Connection Mode indicated by a tone prompt in the earbuds.

2. Place the earbuds in the charging case and then try using them again. Check if it connects automatically.

3. Check and see if factory resetting the device works.

4. Check if the pogo pins in the charging case and both earbuds are clean. You may do so by gently cleaning them using a cotton swab dipped in alcohol and try using them again.

Resetting the device usually resolves such issues.

To perform a reset:

NOTE: Before performing reset, clear "Airdopes ProClip" on your device's pairing history.

1. Place both earbuds inside the charging case in the correct orientation.

2. Press the reset button inside the charging case for 10 seconds to perform a reset. This is indicated by the red LED on the case and earbuds flash 5 times quickly.

3. Close the case lid and wait for 5 seconds

4. Open the case lid and perform a fresh connection.

   Congratulations! Your Airdopes ProClip has been reset.

If IWP™ isn't functioning:

1. Confirm that your Airdopes model has IWP™ tech integrated.

2. Make sure you have paired the earbuds at least once before to the device you are trying to use IWP™ with.

3. Check if Bluetooth is turned on for your media device and your product name is in the list of paired devices.

4. Try factory-resetting the device.

1. Check to see if the wire connected to the case is not broken. Use other wires and also ensure that the charger being used is not of 9V or 12V as that will damage the case.

2. To charge the case, plug one end of the provided cable into the case and connect the other end to a computer or a wall adapter.

   Note: The LED located at the bottom of the charging case indicates the battery status of the case. White LED flashes 4 times when the battery level is less than 70% (on opening case lid), white LED is on for 3 seconds when the battery level is more than 70% (on opening case lid), white light blinks once each second to indicate the case is charging and the white LED stays solid on to indicate full charge.

3. Check if the pogo pins in the charging case and both earbuds are clean. You may do so by gently cleaning them using a cotton swab dipped in alcohol and try using them again.

1. Check to see if the earbuds have been put inside the case in the right orientation.

2. Check to see if the earbuds are completely charged or not.

3. Once the earbuds have been completely charged, the LED on the case flashes white 2 times.

4. Check if the pogo pins in the charging case and both earbuds are clean. You may do so by gently cleaning them using a cotton swab dipped in alcohol and try using them again.

5. App: Run the Smart Diagnostics function of the boAt Hearables app and check whether there are issues related to the earbud battery. Please note the Smart Diagnostics function in the app can only identify issues related to the firmware and not the hardware.

Go to the sound settings of your phone and set the equalizer to normal/ default/ none/ 0. EQ settings navigation for top 9 popular mobile brands are as follows:

1. Vivo - https://www.vivoglobal.ph/questionlist/hi-fi-audio/​

   Go to i Music>tap the icon at the left upper corner>select Audio effect>turn on Deep space sound effects>touch Equalizer in the bottom., then you can adjust Equalizer as you like.

   Note: Equalizer is supported in Funtouch OS 4.0 and higher version and can be adjusted only with the earphone plugged in.

2. Xiaomi - https://www.mi.com/global/support/faq/details/KA-497702/​

   Settings > Sound & vibration > Sound effects > Graphic equalizer, You can now choose preset styles or manually adjust the equalizer to your preference.

3. Samsung - https://www.samsung.com/levant/support/tv-audio-video/how-to-set-eq/​

   Settings > Sounds and vibration > Sound quality and effects > Equalizer, You can now either choose from pre-set EQ options (like "Music", "Bass", etc.) or manually adjust the frequency bands to fine-tune the sound.

4. Realme - https://c.realme.com/in/post-details/1397554219417985024​

   There 3 variations for EQ settings navigation according to the different UIs as mentioned below:

   A] Realme UI 6.0: Settings > System & updates > Sound > Equalizer.

   B] Realme UI 5.0, 4.0, 3.0: Settings > System/Additional settings > Sound > Equalizer.

   C] Realme UI 2.0: Settings > Convenience tools > Sound > Equalizer.

5. Oppo - https://www.youtube.com/watch?v=-gpyYtrw-58​

   Open the main Settings app on your phone > Go to Sound & vibration or a similar menu > Look for an Equalizer or Sound Effects option > The exact path can vary depending on the phone model and Android version > Enable it and choose from presets or manually adjust the sliders for different frequency bands. 

6. Apple - https://support.apple.com/en-in/guide/iphone/iph5643d2c85/ios​

   Settings > Music > EQ

7. Motorola - https://en-in.support.motorola.com/app/answers/detail/a_id/155724/~/enhance-sound​

   Go to Settings > Sound (& vibration) > Audio effects. (Or, open the Moto app and touch menu > Play > Audio effects) > Turn it On > to use only for headphones or connected devices, set the speaker equalizer to Flat.

8. Poco - https://www.mi.com/global/support/faq/details/KA-509973/#:~:text=1.,or%20adjust%20the%20equalizer%20manually.​

   Settings > Sound & Vibration/ Sound > Sound Effects / Equalizer > Graphic Equalizer

9. OnePlus - https://community.oneplus.com/thread/1111615​

   Settings > Sound & Vibration > Sound Quality & Effects > Audio Tuner or Audio Tuner > Equalizer Settings.

• Perform a factory reset. If the earbuds are clogged with ear wax, simply clean the earbuds to restore the original sound.

• In the App: Check if there are speaker issues using the Smart Diagnostics function of the boAt Hearables app.

1. Check to see if the device has been properly charged. The first- white LED on the case blinks 2 times to indicate that the earbuds are fully charged.

2. Check if the voltage of the charger is correct for the charging case and if the lights on the bottom of the case are glowing to indicate the charge level.

3. Check by opening the lid of the charging case (with the earbuds inside) to power on the earbuds. The blue LED should flash for 1 second.

4. Check if the product was not subjected to any mishandling, broken wires or exposed to direct sunlight, or hazards like fire.

1. Check if the controls do not work while being connected to another device.

2. Check if the media player being used supports such controls and if the controls do not function on a call or with other media players.

3. Check if the controls have been physically damaged or exposed to any hazards.

1. Try restarting the device.

2. Perform a factory reset.

3. Make sure there are no objects between your earbuds and your connected device.

4. Try moving your device closer to the earbuds to see if the connection improves.

5. Look closely at the microphone hole for any dirt or earwax. If the microphone seems blocked, gently clean that area.

6. In the App: Run the Smart Diagnostics function of the boAt Hearables app and check whether there are issues related to the earbud mic. Please note the Smart Diagnostics function in the app can only identify issues related to the firmware and not the hardware.

1. To charge the earbuds, put the earbuds into the charging case in their correct orientation.

2. During charging, Red and White LEDs blink alternatively for 5 seconds on the case.

3. Once the charging is complete, the white LED blinks 3 times on the earbuds when the case lid is opened.

• To charge the case, plug one end of the cable into the case and connect the other end to a computer, wall adapter, or a power bank.

1. Charging through wall adapter – Specs of the adapter: 5V/2A

2. Charging through cable/wire – Standard cable: 10 strands @0.10mm diameter/strand

3. Any other accessory can be used for charging the earbuds as long as the above norms are followed.

• Single tap the CTC (Capacitive Touch Controls) on either earbud to answer an incoming call.

• Double tap the CTC (Capacitive Touch Controls) on either earbud to end an ongoing call or reject incoming calls.

• While playing music, single tap on the left or right earbud CTC (Capacitive Touch Controls) to pause or play music.

1. Previous Track: While playing music, double tap on the left earbud’s CTC (Capacitive Touch Controls) to return to the previous track.

2. Next Track: While playing music, double tap on the right earbud’s CTC (Capacitive Touch Controls) to skip to the next track.

• Volume can only be adjusted via phone/media devices.

1. Long touch the left earbud CTC (Capacitive Touch Controls) for 3 seconds to activate Private Mode.

2. Long touch the left earbud CTC (Capacitive Touch Controls) again for 3 seconds to switch to boAt Signature Sound.

1. Please note that both earbuds can be used in Mono mode. Use either of the two options: Smart Power On or Manual Power On for switching on the desired earbud.

2. The selected earbud will automatically enter the connection mode indicated by alternate red and white LED flashes.

3. Turn on Bluetooth on your phone/media device and search for “Airdopes ProClip” to connect.

Note: Please check the ‘L’ and ‘R’ labels on the earbuds before wearing the desired earbud.

1. Switch the earbuds on; both the earbuds automatically enter Connection Mode

2. This is indicated with alternate red and white LEDs flashing on the master earbud and the white LED flashing once every 5 seconds on the slave earbud.

3. Turn on the Bluetooth functionality on your phone/media device and scan.

4. Search for ‘Airdopes ProClip’ and tap on the same for pairing & connecting via Bluetooth.

5. To switch to Stereo mode from Mono, simply take out the other earbud from the case. It will automatically power on and pair with the previously selected earbud, hence enabling Stereo usage.

6. You can only skip to the "next track" using the right earbud in Mono/Stereo mode.

7. You can only switch to the "previous track" using the left earbud in Mono/Stereo mode.

Note:

1. Please check the ‘L’ and ‘R’ labels on the earbuds before wearing them.

2. Wear the earbud marked ‘R’ in your right ear and ‘L’ in your left ear to ensure clear communication over calls.

• Tap the right earbud CTC 3 times to activate the default smart voice assistant (Google Voice Assistant/Siri).

1. Long touch the right earbud CTC (Capacitive Touch Controls) for 3 seconds to activate BEAST™ mode.

2. Long touch the right earbud CTC (Capacitive Touch Controls) again for 3 seconds to deactivate BEAST™ mode.

Airdopes ProClip can be connected to 2 devices at once. To enable this feature, following steps are to be taken:

1. Switch on the Bluetooth of your first phone/media device and search for ‘Airdopes ProClip’. After the selection is done, the earbuds are paired with your phone/media device.

2. Turn off the Bluetooth function of your first phone/media device. The earbuds are ready to be paired again.

3. Now switch on the Bluetooth function on your second phone/media device. Scan and select ‘Airdopes ProClip’ to connect.

4. Switch on the Bluetooth of the first phone/media device again and select ‘Airdopes ProClip’ from the list of available devices for pairing. The earbuds are now reconnected to the first phone/media device.

Congratulations! Your earbuds are now connected to both your devices successfully via Bluetooth.

Note: This feature can be switched OFF from the boAt Hearables App.

To install the boAt Hearables app, you can follow one of the options mentioned below-

1. Scan QR Code - Airdopes ProClip the Hearables app QR code printed on the outer packaging box. Simply scan this code using your smartphone and the subsequent link will redirect you to the Google Play Store and iOS Store, and you can select the applicable option.

2. Google Play Store - Download the boAt Hearables app from the Google Play Store on your Android smartphone. <https://play.google.com/store/apps/details?id=com.boAt.hearables&hl=en_IN&gl=US >

3. App Store - Download the boAt Hearables app from the App Store on your iOS smartphone.<https://apps.apple.com/in/app/boat-hearables/id1592550875 >

• After installing the app, follow the steps shown on the app to set up your account by entering your phone number, name, and email ID. Account setup is a one-time action.

1. Turn on the Bluetooth on your media device and connect with Airdopes ProClip

2. Log in to your account on the boAt Hearables app.

3. Go to the “My Devices” section.

4. Open the case lid and take out Airdopes ProClip. The earbuds will show up under the list of available devices with “Ready to Pair'' status.

5. Tap the Airdopes ProClip name card and accept the pairing request pop-up notification on your media device.

6. Tap the ‘Pair’ option on the pairing notification. You can also save AD ProClip to your Google account for fast pairing in the future by clicking on “Save” and then “Set up”.

Congratulations! Airdopes ProClip is now connected to your media device with “Connected” status.

1. The boAt Hearables app shows all currently and previously paired devices in the ‘My Devices’ section.

2. Once Airdopes ProClip paired to your smartphone, the status gets changed to “Connected” in the thumbnail.

3. Tap the thumbnail, to check whether both the left and right earbuds are connected or not. You can also check the battery level of both earbuds.

1. To reset Airdopes ProClipm your device, go to the Troubleshooting section “?” on the Hearables app.

2. Next, tap the “Malfunctioning” sub-header in the Troubleshooting section.

3. Click on the option “Reset My Device” to reset the earbuds. Congratulations! Your Airdopes ProClip been reset.

Note: Airdopes ProClipl now show as “Ready to Pair” in the My Devices section. Follow the pairing procedure to connect the earbuds to your device.

1. Pair the Airdopes ProClip to your media device by following the process mentioned above.

2. Go to the “Sound” tab on the Hearables app.

3. Under the Sound tab, slide the “Dual EQ” toggle to the ON state to activate Private Mode. Slide the toggle once again in the opposite direction to switch to boAt Signature Sound.

1. Pair Airdopes ProClip to your media device by following the pairing process.

2. Go to the “System” tab on the Hearables app.

3. Multipoint connectivity remains ON by default for keeping Airdopes ProClip connected to two media devices at the same time. Under the System tab, slide the “Multipoint Connectivity” toggle to the OFF state to deactivate the multipoint connection. Slide the toggle once again to ON to activate multipoint connection.

Note: By default, Multipoint connectivity remains ON in Airdopes ProClip.

Pair Airdopes ProClip with your media device by following the pairing process.

1. Go to the “System” tab on the Hearables app.

2. Tap the “Check For Updates” option under the “Software Update” header to check and update Airdopes ProClipthe latest firmware version, if available.

Note: If the product is updated to the latest available version, the app will show an alert on clicking the option -‘You already have the latest firmware version’.

To diagnose issues related to Bluetooth connectivity, mic, speaker, and battery, use the Smart Diagnostics function of the Hearables app.

1. Tap the “Diagnose My Device” option at the bottom.

2. Follow the instructions to start the smart diagnostics process.

3. Click on “Let’s Go” to start.

4. Complete all the steps one by one to check Bluetooth connectivity, mic, speaker, and battery functions.

5. Click on ‘Done’ to finish diagnostics.

• You can view the product’s manual under the “System” tab of the Hearables app. Go to the ‘User Manual’ section and tap ‘Know More’ to access the user manual.

Remaining Case Battery LED Indications:

Case LED indication when the earbuds are charging within the case:

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Note: Earbuds charging status will be shown after the case charge status.

1. Our IWP™ technology allows the earbuds to connect to your phone if they have already been paired before instantaneously upon opening the case.

2. Simply open the case and ensure that the Bluetooth is turned on for your media device, the buds will connect as soon as the case is opened without the need to take them out of the case first!

• There is no special process to enable IWP™- simply follow the steps to first pair your Airdopes ProClipyour media device. Then upon subsequent usage, the IWP™ tech will be enabled and the earbuds will pair automatically to your previously paired media device if Bluetooth is turned on in your media device.

• No, each earbud is equipped with 1 mic. 2 mics in total.

• Yes, it does.

• Airdopes ProClip does support 55 ms low latency for entertainment and casual gaming. But if you’re looking for professional gaming equipment, then Airdopes ProClip is not the right product.

• No.

• No

• No, the earbuds do not have any integrated volume controls on them. The volume must be controlled using your connected Bluetooth device.

• No, the voice prompts are integrated inside the earbuds and there is no provision to turn them off or lower their volume.

• While your earbuds do have IPX4 water and sweat resistance, it is recommended that they are not submerged inside water directly or used for prolonged periods inside water like for swimming/showers, as it may lead to damage.