LET'S TALK

Call

Need something? Feel free to ask us on

022-6918-1920

Our experts are happy to help anytime between 9 am to 7 pm

Please note that we are closed on Sundays and National holidays.

WhatsApp

Let's get this conversation started. Tell us your queries and we will get back to you soon.

Launch Chat

Airdopes Nirvana Nebula

Updated 

Nirvana Nebula

The magic of AI-Environmental Noise Cancellation can be felt with Nirvana Nebula. It comes with 6 microphones so that you can be heard effortlessly. With Hearables App, it gets easier to explore multiple features like the Dolby audio, In-ear detection and many more!

Walkthrough Video

Learn how to use the product and troubleshoot yourself






















DISCOVER HOW →

Specifications

​​

Type of Product

ANC TWS Earbuds

ANC

Up to 35dB

IWP™ Technology

Yes

Bluetooth Version

V5.3

Water Resistance

IPX5

Music Playtime

(Non-ANC mode & 60% vol)

50 hrs: Up to 8 hrs per charge ; Up to 42 hrs additional Case playtime

(ANC mode & 60% vol)

49 hrs 45 minutes: Up to 7 hrs 45 minutes per charge, Up to 42 hrs additional Case playtime

AI-Environmental Noise Cancellation (ENx™)

Yes ; 6 Mics

Transmission Range

10m

Driver Size

11 mm*2

Supported Codec

AAC /SBC

Frequency

20Hz - 20kHz

Battery

500 mAh (Case) ; 45 mAh*2 (Earbuds)

Charging Time

1 Hour (Earbuds) ; 1.5 Hours (Charging case)

Charging Interface

USB Type - C

ASAP™ Charge

Yes ; 5 mins charge = 60 mins playtime

BEAST™ Mode

Yes ; 60ms Low Latency

​​

Troubleshooting FAQs

  • To install the boAt Hearables app, you can follow one of the options mentioned below-

  1. Scan QR Code - The AD Nirvana Nebula outer packaging box has the Hearables app QR code printed on it. Simply scan this code using your smartphone and the subsequent link will redirect you to the Google Play Store and iOS Store, as applicable.

  2. Google Playstore - Download the boAt Hearables app from the Google Play Store on your Android smartphone. (https://play.google.com/store/apps/details?id=com.boAt.hearables&hl=en_IN&gl=US )

  3. App Store - Download the boAt Hearables app from the App Store on your iOS smartphone. (https://apps.apple.com/in/app/boat-hearables/id1592550875 )

  • After installing the app, follow the steps shown on the app to set up your account by entering your phone number, name, and email ID. Account setup is a one-time action.

  1. Turn on the Bluetooth on your media device.

  2. Log in to your account on the boAt Hearables app.

  3. Go to the “My Devices” section.

  4. Open the case lid and take out the earbuds. The device name will show up under the list of available devices with “Ready to Pair'' status.

  5. Tap the Nirvana Nebula name card and accept the pairing request pop-up notification on your media device.

  6. Tap the ‘Pair’ option on the pairing notification. You can also save AD Nirvana Nebula to your Google account for fast pairing in the future by clicking on “Save” and then “Set up”.

Congratulations! Airdopes Nirvana Nebula is now connected to your media device with “Connected” status.

  1. Pair Nirvana Nebula to your media device by following the process mentioned above.

  2. Go to the “Sound” tab on the Hearables app.

  3. Under the Sound tab, the “Noise Cancellation” header has all the audio modes displayed.

  4. Select the mode of your choice depending on the level of noise cancellation required-

(A) Tap ‘ANC’ to cancel external noise

(B) Tap ‘Default’ to turn off ANC and Ambient modes

(C) Tap ‘Ambient’ to have transparency towards your audible surroundings.

Note - The existing Noise cancellation mode on the product will be activated upon opening the app.

  1. Pair Nirvana Nebula to your media device by following the pairing process.

  2. Go to the “Sound” tab on the Hearables app.

  3. Tap the “Set Up Adaptive EQ” option to begin the process of setting up your customized audio profile for enhanced listening. On completing the sound personalization steps, the audio profile is created.

  4. After creating the audio profile, slide the “boAt Adaptive EQ” toggle to the ON state to activate your personalized sound profile. Slide the toggle once again in the opposite direction to deactivate Adaptive EQ.

Note - To modify the existing audio profile, tap the ‘Reconfigure’ option to start the sound personalization steps from the beginning.

  1. Pair Nirvana Nebula to your media device by following the pairing process.

  2. Go to the “Sound” tab on the Hearables app.

  3. Under the “Dolby Audio” header, select the preset mode of your choice -

(A) Tap ‘Natural’ to experience spatial Dolby audio

(B) Tap ‘Movie’ to experience preset Dolby audio mode for movies

Note - ‘Natural’ mode remains activated upon opening the app.

  1. Pair Airdopes Nirvana Nebula to your media device by following the pairing process.

  2. Go to the “System” tab on the Hearables app.

  3. Under the System tab, slide the “In-Ear Detection” toggle to the OFF state to deactivate in-ear detection. Slide the toggle once again to ON for activating in-ear detection.

Note : In-ear detection remains ON by default for Airdopes Nirvana Nebula.

Airdopes Nirvana Nebula lets you customize existing touch functions to another from the list of available options.

LEFT earbud :

1 Tap :

  • Existing Function - Play/Pause audio

  • Customizable Functions - Toggle ANC modes, Previous Track, Next Track, Volume Up, Volume Down, Activate Google/Siri Voice Assistant, Activate/De-activate BEAST™ Mode

2 Taps :

  • Existing Function - Return to the Previous Track

  • Customizable Functions - Toggle ANC modes, Next Track, Volume Up, Volume Down, Activate Google/Siri Voice Assistant, Play/Pause audio, Activate/De-activate BEAST™ Mode

RIGHT earbud :

1 Tap :

  • Existing Function - Play/Pause audio

  • Customizable Functions - Toggle ANC modes, Previous Track, Next Track, Volume Up, Volume Down, Activate Google/Siri Voice Assistant, Activate/De-activate BEAST™ Mode

2 Taps :

  • Existing Function - Skip to the Next Track

  • Customizable Functions - Toggle ANC modes, Previous Track, Volume Up, Volume Down, Activate Google/Siri Voice Assistant, Play/Pause audio, Activate/De-activate BEAST™ Mode

  1. Pair Nirvana Nebula to your media device by following the pairing process.

  2. Go to the “System” tab on the Hearables app.

  3. Tap the “Check for Updates” option under the “Software Update” header to check and update Nirvana Nebula to the latest firmware version, if available.

Note - If the product is updated to the latest available version, the app will show an alert on clicking the option - ‘You already have the latest firmware version’.

  1. To reset Nirvana Nebula from your device, go to the Troubleshooting section “?” on the Hearables app.

  2. Next, tap the “Malfunctioning” sub-header in the Troubleshooting section.

  3. Click on the option “Reset My Device” to reset the earbuds. Congratulations! Your Nirvana Nebula has been reset.

  4. Nirvana Nebula will now show as “Ready to Pair” in the My Devices section. Follow the pairing procedure to connect the earbuds to your device.

To diagnose issues related to Bluetooth connectivity, mic, speaker, and battery, use the Smart Diagnostics function of the Hearables app.

  1. Tap the “Diagnose My Device” option at the bottom.

  2. Follow the instructions to start the smart diagnostics process.

  3. Click on “Let’s Go” to start.

  4. Complete all the steps one by one to check Bluetooth connectivity, mic, speaker, and battery functions.

  5. Click on ‘Done’ to finish diagnostics

  • You can view the product Smart Guide under the “System” tab of the Hearables app. Go to the ‘User Manual’ section and tap ‘Know More’ to access the Smart Guide.

  1. Check to see if the device is in pairing mode indicated by alternate blue and red LED flashes on the master earbud and blue LED flashes every 5 seconds on the slave earbud

  2. Ensure that the device is in the range of Bluetooth (usually 10m) and if there are any obstructions in between

  3. Clear all your pairing history and perform a fresh connection attempt

  4. If it is a passcode issue then enter 0000

  5. Try to forget the earbuds from the device’s Bluetooth paired list, update the mobile software and if it still does not work, try factory resetting the product

In the App :

  • Run the Smart Diagnostics function of the boAt Hearables app and check whether there are issues related to Bluetooth connectivity. Please note the Smart Diagnostics function in the app can only identify issues related to the firmware and not the hardware.

  1. Check to see if the device is in pairing mode indicated by alternate blue and red LED flashes on the master earbud and blue LED flashes every 5 seconds on the slave earbud.

  2. Check whether the boAt Hearables app on the media device is updated to the latest version. The app version can be checked from the Google Play Store for Android smartphones and from the App Store for iOS smartphones.

  3. Check whether the case lid is open, and the earbuds have been taken out.

  4. Check if the earbuds are in the range of the media device’s Bluetooth (usually 10m) and if there are any obstructions in between.

  5. Check to see if the media device being connected to supports Bluetooth connections.

  6. Check if the Bluetooth of the media device is turned ON.

  7. Check to see if the device being connected to has no software issues.

  8. Check to forget the earbuds from the device’s Bluetooth paired list, update the mobile software and if it still does not work, try factory resetting the product.

  9. Check whether closing the app and opening it again solves the issue.

  1. Check when both the earbuds are taken out of the charging case. The earbuds will enter Connection Mode indicated by alternate blue and red LED flashes on the master earbud and blue LED flashes every 5 seconds on the slave earbud.

  2. Place the earbuds in the charging case and then try using them again. Check if it connects automatically.

  3. Check and see if factory resetting the device works.

  4. Check if the pogo pins in the charging case and both earbuds are clean. You may do so by gently cleaning them using a cotton swab dipped in alcohol and try using them again.

  • Check if restarting the device resolves the issue.

  • Check if there are any obstructions between the earbuds and the device and clear them, move the device at a closer range to the earbuds and see if it still affects it.

  • Resetting your airdopes usually resolves this issue.

To perform a reset on your Airdopes Nirvana Nebula :

Note: Before performing a reset, go to settings and forget the device from your phone/laptop

  1. Place the earbuds inside the case in the correct orientation.

  2. While the earbuds are inside the case, long press the Reset button located outside the case for 10 seconds.

  3. After successful factory reset: Green LED blinks quickly 5 times on the Charging Case & a Green LED blinks quickly 5 times on the Earbuds

  4. Close the lid and then re-open it again after 5 seconds.

  5. Take out the earbuds from the charging case and perform a fresh connection attempt.

Congratulations! Your Nirvana Nebula earbuds have been Reset.

  1. The boAt Hearables app shows all currently and previously paired devices in the ‘My Devices’ section.

  2. Once Airdopes Nirvana Nebula is paired to your smartphone, the status gets changed to “Connected” in the thumbnail.

  3. Tap the thumbnail, to check whether both the left and right earbuds are connected or not. You can also check the battery level of both the earbuds

  1. To charge the earbuds, put them into the charging case in their correct orientation and close the case lid.

  2. The Cyan LED on the case flashes for 5 seconds to indicate the left earbud charging from the case.

  3. Purple LED on the case flashes for 5 seconds to indicate the right earbud charging from the case.

  4. Blue LED on the case flashes for 5 times to indicate both earbuds charging from the case.

  5. Once charging is completed, blue LED flashes for 5 seconds and the charging case automatically switches off to save power.

In the App :

  • Check whether the Smart Diagnostics function of the boAt Hearables app can identify any earbud battery issues.

  • To charge the case, plug one end of the cable into the case and connect the other end to a computer or a wall adapter or a power bank.

  1. Check to see if the wire connected to the case is not broken. Use other wires and ensure that the charger being used is not of 9V or 12V as that will damage the case. The recommended charger specification is 5V 2A (Output)

  2. The LED located on the charging case indicates the battery status of the case.

  3. Case battery level LED indication in charging state :

  • <30% - Red LED blinks 3 times on opening the lid to indicate the battery level and then blinks slowly

  • 30- 70% - Green LED blinks 3 times on opening the lid to indicate the battery level and then blinks slowly

  • >70% - Green LED stays solid on to indicate full charge.

  1. Ensure the Airdopes case is charged for charging the earbuds.

  2. Check to see if the earbuds have been put inside the case in the right orientation. Once the earbuds have been completely charged, the case LED flashes blue for 5 seconds.

  3. Clean the magnetic charging pins on the case and on the earbuds with a clean cloth dipped in mild alcohol, apply a medium pressure while cleaning and check the charging of the earbuds again.

  4. After cleaning, put both the earbuds into the case in desired orientation and close the lid.

In the App :

  • Run the Smart Diagnostics function of the boAt Hearables app and check whether there are issues related to the earbud battery. Please note the Smart Diagnostics function in the app can only identify issues related to the firmware and not the hardware

  1. Charging through wall adapter – Specs of the adapter: 5V, 2A

  2. Charging through cable/wire – Standard cable: 35 strands @0.10mm diameter/strand

  3. Any other accessory can be used for charging the earbuds if the above norms are followed.

Note : Before using the earbuds for the first time, it is recommended to fully charge the earbuds as well as the charging case. Also, keep the lid of the charging case closed while charging.

  1. Go to the sound settings of your phone and set the equalizer to normal/ default/ zero/ none.

  2. Perform a factory reset.

  3. In case the earbuds have water droplets, use the blow dryer to dry out any water from a distance.

  4. If the earbuds are clogged with ear wax, simply clear the earbuds to restore the original sound.

In the App :

  • Run the Smart Diagnostics function of the boAt Hearables app and check whether there are any speaker-related issues. Please note the Smart Diagnostics function in the app can only identify issues related to the firmware and not the hardware

  1. Check to see if the device has been properly charged first. The blue LED on the earbuds rapidly flashes 5 times to indicate that they have been completely charged.

  2. Check to see if in-ear detection has been turned off on the boAt Hearables app and try inserting the earbuds in the ears again.

  3. Check if the voltage of the charger is correct (Output = 5V 2A) for the charging case and if the lights on the bottom are glowing to indicate the charge level.

  4. Check if the device was not subject to any mishandling, broken wires or exposed to direct sunlight or hazards like fire

  1. Check if the controls do not work while being connected to another device.

  2. Check if the media player being used supports such controls and if the controls do not function on call or with other media players.

  3. Check if the controls have been physically damaged or exposed to any hazards.

  • Check if the earbuds are clogged with ear wax. If yes, use a cotton swab dipped in alcohol to clean the mesh and ear tips.

  • Check if the earbuds are inserted properly in the ears. Choose the right earmuff size for the most secure fit.

  • Try factory resetting the device.

  • Check that the earbuds are held by the stem instead of the top panel while inserting them into the ears

  1. Check if restarting the device resolves the issue.

  2. Try factory resetting the device

  3. Ensure that the connected device is within the Bluetooth range (10m) and there is no obstruction between the airdopes and the connected device

  4. If dust or ear wax has accumulated near or inside the microphone port and if there is blockage on the microphone then try to clean it with a cotton swab dipped in mild alchohol.

In the App :

  • Run the Smart Diagnostics function of the boAt Hearables app and check whether there are issues related to the earbud mic. Please note the Smart Diagnostics function in the app can only identify issues related to the firmware and not the hardware.

  1. Check if your Airdopes model has IWP™ tech integrated.

  2. Make sure that you have paired the earbuds at least once before to the device you are trying to use IWP™ with.

  3. Check if Bluetooth is turned on for your media device and if it has Airdopes Nirvana Nebula in the list of paired devices.

  4. Try factory resetting the device.

General FAQs

POWER ON:

  • To automatically switch the earbuds on, simply open the lid of the charging case when the earbuds are kept inside.

Power OFF:

  • Smart Power Off :

  1. After usage, remove both earbuds from your ears.

  2. Place the earbuds back into the charging case in the correct orientation and close the case lid.

  3. The earbuds will automatically switch off (and enter into charging mode).

To perform a reset on your Airdopes Nirvana Nebula :

Note: Before performing a reset, go to settings and forget the device from your phone/laptop

  1. Place the earbuds inside the case in the correct orientation.

  2. While the earbuds are inside the case, long press the Reset button located outside the case for 10 seconds.

  3. After successful factory reset: Green LED blinks quickly 5 times on the Charging Case & a Green LED blinks quickly 5 times on the Earbuds

  4. Close the lid and then re-open it again after 5 seconds.

  5. Take out the earbuds from the charging case and perform a fresh connection attempt.

Congratulations! Your Nirvana Nebula earbuds have been Reset.

Factory reset through the App :

  1. To reset Nirvana Nebula from your device, go to the Troubleshooting section “?” on the Hearables app.

  2. Next, tap the “Malfunctioning” sub-header in the Troubleshooting section.

  3. Click on the option “Reset My Device” to reset the earbuds. Congratulations! Your Nirvana Nebula has been reset.

  4. Nirvana Nebula will now show as “Ready to Pair” in the My Devices section. Follow the pairing procedure to connect the earbuds to your device.

  1. Plug both earbuds into your ears to answer an incoming call

  2. Single tap the CTC on either earbud to answer an incoming call

  • Double tap either earbud’s CTC to reject an incoming call or end an ongoing call

  1. Plug in the earbuds inside your ears to start playback and remove both to pause music.

  2. Single tap the CTC on either earbud to play or pause a track

  1. While playing music, double tap the left earbud’s CTC to return to the previous track.

  2. While playing music, double tap the right earbud’s CTC to skip to the next track.

  • Volume can only be adjusted via phone/media devices

  • Tap the left earbud CTC for 4 times to activate Voice Assistant.

  • Long touch the right earbud CTC for 2 seconds to toggle between Normal/ Ambient/ ANC modes manually

  • Long touch the left earbud CTC for 2 seconds to switch between Dolby Audio and boAt Signature Sound modes

Nirvana Nebula can be connected to 2 devices at once. To enable this feature, following steps are to be taken:

  1. Switch on the Bluetooth of your first phone/media device and search for ‘NIRVANA NEBULA’. After the selection is done, the earbuds are paired with your phone/media device.

  2. Turn off the Bluetooth function of your first phone/media device. The earbuds are ready to be paired again.

  3. Now switch on the Bluetooth function on your second phone/media device. Scan and select ‘NIRVANA NEBULA’ to connect.

  4. Switch on the Bluetooth of the first phone/media device again and select ‘NIRVANA NEBULA’ from the list of available devices for pairing. The earbuds are now reconnected to the first phone/media device.

Congratulations! Your earbuds are now connected to both your devices successfully via Bluetooth.

Note : This feature can be switched OFF from the boAt Hearables App.

  1. Please note that both the earbuds can be used in Mono mode. Use Smart Power On for switching on the desired earbud.

  2. The selected earbud will automatically enter the connection mode indicated by alternate red and blue LED flashes.

  3. Turn on the Bluetooth on your phone/media device and search for “Airdopes Nirvana Nebula” to connect.

Note 1 : You cannot activate Dolby Audio, ANC, and Ambient modes in Mono mode

Note 2 : Wear detection features for calls and ANC are applicable only in Stereo Mode

  1. Switch the earbuds on; both the earbuds automatically enter into Connection Mode.

  2. This is indicated by the red and blue LEDs flashing alternatively on the master earbud and the blue LED flashing every 5 seconds on the slave earbud.

  3. Turn on the Bluetooth functionality on your phone/media device and scan.

  4. Search for ‘Airdopes Nirvana Nebula’ and tap on the same for pairing & connecting via Bluetooth.

  5. To switch to Stereo mode from Mono, simply take out the other earbud from the case. It will automatically power on and pair with the previously selected earbud, hence enabling Stereo usage.

  6. You can only skip to the "next track" using the right earbud in Mono/Stereo mode.

  7. You can only switch to the "previous track" using the left earbud in Mono/Stereo mode.

  • No, the voice prompts are integrated inside the earbuds and there is no provision to turn them off or lower their volume.

  1. No, the earbuds do not have any integrated volume controls on them. The volume has to be controlled using your connected Bluetooth device.

  2. Ensure that in the Bluetooth settings of your media device, you have enabled syncing of Bluetooth and phone volume levels otherwise you may not be able to fully control the volume of the earbuds as intended

  1. Our IWP™ technology allows the earbuds to connect to your phone if they have already been paired before instantaneously upon opening the case.

  2. Simply open the case and ensure that the Bluetooth is turned on for your media device, the buds will connect as soon as the case is opened without the need to take them out of the case first!

  • There is no special process to enable IWP™- simply follow the steps to first pair your Airdopes Nirvana Nebula to your media device. Then upon subsequent usage, the IWP™ tech will be enabled and the earbuds will pair automatically to your previously paired media device if Bluetooth is turned on in your media device.

  • Nirvana Nebula comes with In-Ear Detection that will help in pausing the media when earbuds are taken out of ears. Earmuffs as per the user’s ear size are to be used to have optimal experience of In-Ear detection. This feature can be switched OFF from the boAt Hearables App.

  • To activate this feature, pair Nirvana Nebula to your media device by following the pairing process.

  1. Go to the “System” tab on the Hearables app.

  2. Under the System tab, slide the “In-Ear Detection” toggle to the OFF state to deactivate in-ear detection. Slide the toggle once again to ON for activating in-ear detection.

Note : By default, In-Ear detection remains ON in Nirvana Nebula.

  • Yes

  • Nirvana Nebula does support 60 ms low latency for entertainment and casual gaming. But if you’re looking for professional gaming equipment, then Nirvana Nebula is not the right product.

  • Yes

  • Yes. Nirvana Nebula has the ANC feature which is up to 35dB.

  • No

  • No

  • While your earbuds do have IPX5 water and sweat resistance, it is recommended that they are not submerged inside water directly or used for prolonged periods inside water like for swimming/showers, as it may lead to damage.