Airdopes Joy v2

Resetting the device usually resolves such issues.

NOTE: Before performing reset, clear "Airdopes Joy V2" from your device's pairing history

To perform a reset on your Airdopes:

Note: Before performing reset, clear "Airdopes Joy V2" from your device's pairing history

1. Take out the earbuds from the case and long touch both the CTC (Capacitive Touch Controls) for 5 seconds

2. Place the earbuds inside the case

3. Close the cover lid and reopen it again after 5 seconds to perform fresh connection.

   Congratulations! Your Airdopes Joy V2 has been reset.

If IWP™ isn't functioning:

1. Confirm that your Airdopes has IWP™ tech integrated.

2. Make sure you have paired the earbuds at least once before to the device you are trying to use IWP™ with.

3. Check if Bluetooth is turned on for your media device and your product name is in the list of paired devices.

4. Try factory-resetting the device.

• To charge the case, plug one end of the cable into the case and connect the other end to a computer, or a wall adapter, or a power bank.

1. Check to see if the wire connected to the case is not broken. Use other wires and ensure that the charger being used is not of 9V or 12V as that will damage the case.

2. To charge the case, plug one end of the provided USB Type-C cable into the case and connect the other end to a computer, power bank, wall adapter, etc.

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Note: The LED located on the charging case indicates the battery status of the case.

Go to the sound settings of your phone and set the equalizer to normal/ default/ none/ 0. EQ settings navigation for top 9 popular mobile brands are as follows:

1. Vivo - https://www.vivoglobal.ph/questionlist/hi-fi-audio/​

   Go to i Music>tap the icon at the left upper corner>select Audio effect>turn on Deep space sound effects>touch Equalizer in the bottom., then you can adjust Equalizer as you like.

   Note: Equalizer is supported in Funtouch OS 4.0 and higher version and can be adjusted only with the earphone plugged in.

2. Xiaomi - https://www.mi.com/global/support/faq/details/KA-497702/​

   Settings > Sound & vibration > Sound effects > Graphic equalizer, You can now choose preset styles or manually adjust the equalizer to your preference.

3. Samsung - https://www.samsung.com/levant/support/tv-audio-video/how-to-set-eq/​

   Settings > Sounds and vibration > Sound quality and effects > Equalizer, You can now either choose from pre-set EQ options (like "Music", "Bass", etc.) or manually adjust the frequency bands to fine-tune the sound.

4. Realme - https://c.realme.com/in/post-details/1397554219417985024​

   There 3 variations for EQ settings navigation according to the different UIs as mentioned below:

   A] Realme UI 6.0: Settings > System & updates > Sound > Equalizer.

   B] Realme UI 5.0, 4.0, 3.0: Settings > System/Additional settings > Sound > Equalizer.

   C] Realme UI 2.0: Settings > Convenience tools > Sound > Equalizer.

5. Oppo - https://www.youtube.com/watch?v=-gpyYtrw-58​

   Open the main Settings app on your phone > Go to Sound & vibration or a similar menu > Look for an Equalizer or Sound Effects option > The exact path can vary depending on the phone model and Android version > Enable it and choose from presets or manually adjust the sliders for different frequency bands. 

6. Apple - https://support.apple.com/en-in/guide/iphone/iph5643d2c85/ios​

   Settings > Music > EQ

7. Motorola - https://en-in.support.motorola.com/app/answers/detail/a_id/155724/~/enhance-sound​

   Go to Settings > Sound (& vibration) > Audio effects. (Or, open the Moto app and touch menu > Play > Audio effects) > Turn it On > to use only for headphones or connected devices, set the speaker equalizer to Flat.

8. Poco - https://www.mi.com/global/support/faq/details/KA-509973/#:~:text=1.,or%20adjust%20the%20equalizer%20manually.​

   Settings > Sound & Vibration/ Sound > Sound Effects / Equalizer > Graphic Equalizer

9. OnePlus - https://community.oneplus.com/thread/1111615​

   Settings > Sound & Vibration > Sound Quality & Effects > Audio Tuner or Audio Tuner > Equalizer Settings.

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• Perform a factory reset. If the earbuds are clogged with ear wax, simply clean the earbuds to restore the original sound.

• In case the earbuds have water droplets, use the blow dryer to dry out any water from a distance (Caution - Prevent your product from overheating through the dryer).

1. Make sure the charging case is charged. Try to manually power on the earbuds, the powering on is indicated by LED lights on the earbuds.

2. If the earbuds do not power On, try cleaning the pogo pins (magnetic charging pins) of the earbuds with cotton dipped in alcohol swab/spirit. Later, wipe it with a dry cotton to not let any moisture retain on the surface.

3. Now place the earbuds inside the charging case, shut the lid and open it after 5 seconds. The earbud LEDs will start blinking as they automatically power On.

1. Check if the controls do not work while being connected to another device.

2. Check if the media player being used supports such controls and if the controls do not function on call or with other media players.

3. Check if the controls have been physically damaged or exposed to any hazards.

1. Try restarting the device.

2. Perform a factory reset.

3. Make sure there are no objects between your earbuds and your connected device. Try moving your device closer to the earbuds to see if the connection improves.

4. Look closely at the microphone hole for any dirt or earwax. If the microphone seems blocked, gently clean that area.

1. To charge the earbuds, put the earbuds into the charging case in their correct orientation.

2. During charging, LED stays solid red.

3. Once the charging is complete, charging case automatically switches off to save power and LED indicator turns off.

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1. Before using the earbuds for the first time, please fully charge the earbuds with the charging case lid being closed.

2. Charging through wall adapter – Specs of the adapter: 5V, 2A

3. Charging through cable/wire – Standard cable: 35 strands @0.10mm diameter/strand

4. Any other accessories could be used for charging the earphones as long as the above norms are followed.

• Single tap on the CTC (Capacitive Touch Control) of either of the earbuds, would result in answering an incoming call.

• Double tap the CTC (Capacitive Touch Control) of either of the earbuds would result in ending or rejecting incoming calls.

• While playing music, single tapping on the left/right CTC (Capacitive Touch Control) results in pause and another tap will result in play.

1. While playing music, double tap on the left earbud’s CTC (Capacitive Touch Control) would result in returning to the previous track.

2. While playing music, double tap on the right earbud’s CTC (Capacitive Touch Control) would result in jumping to the next track.

• Volume can only be adjusted via phone/media devices.

1. Please note that both the earbuds can be used in mono mode. Use either of the two options: Smart Power On or Manual Power On for switching on the desired earbud.

2. The selected earbud will automatically enter the connection mode indicated by red and blue LED flashes.

3. Turn on Bluetooth on your phone/media device and search for “Airdopes Joy V2”.

1. Switch the earbuds on; both the earbuds automatically enter Connection Mode.

2. This is indicated with a tone prompt.

3. Turn on the Bluetooth functionality on your phone/media device and scan.

4. Search for ‘Airdopes Joy V2’ and tap on the same for pairing & connecting via Bluetooth.

5. To switch to Stereo mode from Mono, simply take out the other earbud from the case. It will automatically power on and pair with the previously selected earbud, hence enabling Stereo usage.

6. You can only skip to the "next track" using the right earbud in Mono/Stereo mode.

7. You can only switch to the "previous track" using the left earbud in Mono/Stereo mode.

• Triple tap the left CTC (Capacitive Touch Control) to activate the voice assistants such as Google Assistant or Siri.

• Triple tap the right CTC (Capacitive Touch Control) to activate or deactivate BEAST™ mode for gaming.

1. Our IWP™ technology allows the earbuds to connect to your phone if they have already been paired before instantaneously upon opening the case.

2. Simply open the case and ensure that the Bluetooth is turned on for your media device, the buds will connect as soon as the case is opened without the need to take them out of the case first!

• There is no special process to enable IWP™- simply follow the steps to first pair your Airdopes Joy V2 to your media device. Then upon subsequent usage, the IWP™ tech will be enabled and the earbuds will pair automatically to your previously paired media device if Bluetooth is turned on in your media device.

• Yes

• Yes

• The Airdopes Joy V2 does support low latency for entertainment and casual gaming. But if you’re looking for professional gaming equipment, then Airdopes Joy V2 is not the right product.

• No

• No

1. No, the earbuds do not have any integrated volume controls on them. The volume has to be controlled using your connected Bluetooth device.

2. Ensure that in the Bluetooth settings of your media device, you have enabled syncing of Bluetooth and phone volume levels otherwise you may not be able to fully control the volume of the earbuds as intended.

• Yes

• No, the voice prompts are integrated inside the earbuds and there is no provision to turn them off or lower their volume.

• While your earbuds do have IPX5 water and sweat resistance, it is recommended that they are not submerged inside water directly or used for prolonged periods inside water like for swimming/showers, as it may lead to damage.