1. Check when both the earbuds are taken out of the charging case- the earbuds will enter the Connection Mode, indicated by alternating white LED flashes.

2. If one of them fails to Smart Power On, to manually switch the earbuds on (Manual Power On), long touch the CTC for 3 seconds on both Left and Right earbuds for switching them on until the LED begins to flash.

3. Place the earbuds in the charging case and then try using them again. Check if it connects automatically.

4. Check and see if hard resetting the device works.

Resetting your airdopes usually resolves this issue

(Note: Before performing a reset, go to settings and forget the device from your phone/laptop )

To perform a reset on your Airdopes Bliss ANC:

1. Place the earbuds inside the case.

2. While the earbuds are inside the case, long press the Reset button for 10 seconds.

3. After successful factory reset the White LED blinks quickly 5 times on the Charging Case & the Red LED blinks quickly 5 times on the Earbuds

4. Close the lid and then re-open it again after a few seconds.

5. Perform a fresh connection attempt and enjoy!

Congratulations! Your Airdopes Bliss ANC has been Reset.

Resetting your airdopes usually resolves this issue

(Note: Before performing a reset, go to settings and forget the device from your phone/laptop )

To perform a reset on your Airdopes Bliss ANC:

Note: Before performing reset, clear "Airdopes Bliss ANC" from pairing device history by unpairing/forgetting the device

1. Place the earbuds inside the case.

2. While the earbuds are inside the case, Keep the case open & long press both earbuds for 5 seconds.

3. After successful factory reset: White LED blinks quickly 5 times on the Earbuds

4. Close the lid and then re-open it again after a few seconds.

5. Perform a fresh connection attempt and enjoy!

Congratulations! Your Airdopes Bliss ANC has been Reset.

1. To charge the earbuds, put the earbuds into the charging case in their correct orientation.

2. While charging, the White LED Blinks continuously

3. Once the charging is complete, charging case automatically switches off to save power and LED indicator turns off

• To charge the case, plug one end of the cable into the case and connect the other end to a computer or a wall adapter, or a power bank.

1. Ensure that the charger being used has an output of 5V 2A only else the charging case can get damaged. Make sure the charging cable wire is not broken.

2. To charge the case, plug one end of the provided cable into the case and connect the other end to a computer or a wall adapter.

Note: The LED indicator located on the charging case indicates the battery status of the case. White LED flashing slowly indicates charging and solid white LED indicates full charge.

1. Try to manually power on the earbuds, long touch the Capacitive Touch Control (Touch Sensor) for 3 seconds on both earbuds simultaneously.

2. Check to see if the earbuds have been put inside the case in the right orientation. A solid white light on the case indicates they are still being charged. This light will turn off once the earbuds have been completely charged.

3. Check if the charging pins of the case and the earbuds are clear and there is no obstruction.

4. Clean the charging pins on the earbuds with a clean cloth dipped in mild alcohol, apply a medium pressure while cleaning and check the charging of the earbuds again. After cleaning, put both the earbuds into the case in desired orientation and close the lid and then connect it with a 5V 2A charger.

1. Go to the sound settings of your phone and set the equalizer to normal/ default/ none/ 0.

2. Perform a factory reset.

3. If the earbuds are clogged with ear wax, simply clear the earbuds to restore the original sound.

4. In case the earbuds have water droplets, use the blow dryer to dry out any water from a distance.

1. Check to see if the device has been properly charged first, A red light on the earbuds will indicate they are still being charged. This light will turn off once the earbud’s have been completely charged.

2. Make sure the voltage of your charger is correct (Output = 5V 2A) for the charging case and if the lights at the bottom are glowing to indicate the charge level.

3. Check by manually switching the earbuds On, press and hold the capacitive touch control for 3 seconds until the LED begins to flash in red and blue.

4. Try cleaning the charging pins with an alcohol swab. Now place the earbuds inside the case and shut the lid. Open the lid after 5 seconds and check if the earbud LEDs are blinking now.

5. Check if the device was not subject to any mishandling, broken wires or exposed to direct sunlight or hazards like fire

1. Check if the controls do not work while being connected to another device.

2. Check if the media player being used supports such controls and whether the controls do not function on call or with other media players.

3. Check if the controls have been physically damaged or exposed to any hazards

1. Our IWP™ technology allows the earbuds to connect to your phone if they have already been paired before, instantaneously upon opening the case.

2. Simply open the case and ensure that the Bluetooth is turned on for your media device.

3. The earbuds will connect as soon as the case is opened without the need to take them out of the case first!

1. Check if restarting the device resolves the issue.

2. Try factory resetting the device

3. Ensure that the connected device is within the Bluetooth range (10m) and there is no obstruction between the airdopes and the connected device

4. If sweat or water has gone inside the microphone then try to clean it with a cotton swab dipped in mild alchohol.

5. Now connect the earbuds and record your speech through a voice recorder on your phone. If the voice gets recorded then your microphone issue is resolved.

To perform a reset on Airdopes Bliss ANC :

Note: Before performing reset, clear "Airdopes Bliss ANC" from pairing device history by unpairing/forgetting the device

1. Place the earbuds inside the case.

2. While the earbuds are inside the case, Keep the case open & long press both earbuds for 5 seconds.

3. After successful factory reset: White LED blinks quickly 5 times on the Earbuds

4. Close the lid and then re-open it again after a few seconds.

5. Perform a fresh connection attempt and enjoy!

Congratulations! Your Airdopes Bliss ANC has been Reset.

• Single tap on the touch sensors of both the earbuds once, this would result in answering an incoming call

• Double tap the touch sensors of both the earbuds, this would result in ending or rejecting incoming calls

• While playing music, single tap on the left/right touch sensor, this results in pause and another tap will result in play

1. Previous Track : While playing music, double tap on the left earbud’s touch sensor, this would result in returning to the previous track

2. Next Track : While playing music, double tap on the right earbud’s touch sensor, this would result in jumping to the next track

• Volume could only be adjusted via phone/media devices

• Voice Assistant cannot be activated using Airdopes Bliss ANC.

1. Please note that both the earbuds can be used in mono mode. Use either of the two options: Smart Power On or Manual Power On for switching on the desired earbud

2. The selected earbud will automatically enter the connection mode indicated by red and blue LED flashes

3. Turn on Bluetooth on your phone/media device and search for “Airdopes Bliss ANC ”

1. Switch the earbuds on; Both the earbuds automatically enter into the Connection Mode

2. Turn on the Bluetooth functionality on your phone/media device and scan

3. Search for ‘Airdopes Bliss ANC ’ and tap on the same for pairing & connect via Bluetooth

4. To switch to Stereo mode from mono, simply take out the other earbud from the case. It will automatically power on and pair with the previously selected earbud, hence enabling Stereo usage

5. You cannot skip tracks or return to the previous tracks in Mono mode

• No, the voice prompts are integrated inside the earbuds and as of now there is no feature to turn them off or lower their volume.

• No, the earbuds do not have any integrated volume control on them, the volume has to be controlled using your connected Bluetooth device.

• Ensure that in the Bluetooth settings of your media device, you have enabled syncing of Bluetooth and phone volume levels otherwise you may not be able to fully control the volume of the earbuds as intended.

1. Our IWP technology allows the earbuds to connect to your phone if they have already been paired before instantaneously upon opening the case.

2. Simply open the case and ensure that the Bluetooth is turned on for your media device, the buds will connect as soon as the case is opened without the need to take them out of the case first!

• There is no special process to enable IWP, simply follow the steps to pair your airdopes to your media device first, then upon subsequent usage the IWP tech will be enabled automatically and the airdopes will pair automatically to your previously paired media device if Bluetooth is turned on on your media device.

1. Check if your airdopes model has IWP tech integrated.

2. Make sure that you have paired the airdopes at least once to the device you are trying to use IWP with before.

3. Check if Bluetooth is turned on for your media device and it has the airdopes in the list of paired devices.

4. Try factory-resetting the device.

• No, it does not.

• No, it does not.

• Yes

• Yes, the Airdopes Bliss ANC does support 60ms low latency for entertainment and casual gaming. But if you’re looking for a professional gaming equipment, then Airdopes Bliss ANC is not the right product.

• Yes

• Yes, Airdopes Bliss ANC comes with 32dB Active Noise Cancellation

• While your earbuds do have IPX5 water and sweat resistance, it is recommended that they are not submerged inside water directly or used for prolonged periods inside water like for swimming/showers as it may lead to damage.