Airdopes 800

1. Check if the device is in pairing mode, indicated by alternating LED flashes on both the earbuds.

2. Ensure that the device is in the range of Bluetooth (usually 10m) and if there are any obstructions in between.

3. If it is a passcode issue, then enter 0000 / 1234.

4. Try to forget the earbuds from the device’s Bluetooth paired list, update the mobile software and if it still does not work, try factory resetting the product.

5. In the App: Run the Smart Diagnostics function of the boAt Hearables app and check whether there are issues related to Bluetooth connectivity. Please note the Smart Diagnostics function in the app can only identify issues related to the firmware and not the hardware.

1. Check when both the earbuds are taken out of the charging case. The earbuds will enter Connection Mode indicated by alternating red and blue LED flashes.​

2. ​Place the earbuds in the charging case and then try using them again. Check if it connects automatically.​

3. ​Check and see if factory resetting the device works.​

Resetting the device usually resolves such issues.

Factory reset through the App :

1. To reset Airdopes 300 from your device, go to the Troubleshooting section “?” on the Hearables app.

2. Next, tap the “Malfunctioning” sub-header in the Troubleshooting section.

3. Click on the option “Reset My Device” to reset the earbuds.

Congratulations! Your Airdopes 300 has been reset. Airdopes 300 will now show as “Ready to Pair” in the My Devices section.

Follow the pairing procedure to connect the earbuds to your device.

1. The boAt Hearables app shows all currently and previously paired devices in the ‘My Devices’ section.

2. Once your Airdopes is paired to your smartphone, the status gets changed to “Connected” in the thumbnail.

3. Tap the thumbnail, to check whether both the left and right earbuds are connected or not.

4. You can also check the battery level of both the earbuds.

If IWP™ isn't functioning:

1. Confirm that your Airdopes has IWP™ tech integrated.

2. Make sure you have paired the earbuds at least once before to the device you are trying to use IWP™ with.

3. Check if Bluetooth is turned on for your media device and your product name is in the list of paired devices.

4. Try factory-resetting the device.

1. E​nsure the Airdopes case is charged for charging the earbuds.​

2. ​Check to see if the earbuds have been put inside the case in the right orientation. Once the earbuds have been completely charged, the case LED flashes blue for 5 seconds.​

3. ​Clean the magnetic charging pins on the case ​​and on the earbuds ​​with a clean cloth dipped in mild alcohol, apply a medium pressure while cleaning and check the charging of the earbuds again.​

   After cleaning, put both the earbuds into the case in desired orientation and close the lid.​

• Go to the sound settings of your phone and set the equalizer to normal/ default/ none/ 0. EQ settings navigation for top 9 popular mobile brands are as follows:

1. Vivo - https://www.vivoglobal.ph/questionlist/hi-fi-audio/​

   Go to i Music>tap the icon at the left upper corner>select Audio effect>turn on Deep space sound effects>touch Equalizer in the bottom., then you can adjust Equalizer as you like.

   Note: Equalizer is supported in Funtouch OS 4.0 and higher version and can be adjusted only with the earphone plugged in.

2. Xiaomi - https://www.mi.com/global/support/faq/details/KA-497702/​

   Settings > Sound & vibration > Sound effects > Graphic equalizer, You can now choose preset styles or manually adjust the equalizer to your preference.

3. Samsung - https://www.samsung.com/levant/support/tv-audio-video/how-to-set-eq/​

   Settings > Sounds and vibration > Sound quality and effects > Equalizer, You can now either choose from pre-set EQ options (like "Music", "Bass", etc.) or manually adjust the frequency bands to fine-tune the sound.

4. Realme - https://c.realme.com/in/post-details/1397554219417985024​

   There 3 variations for EQ settings navigation according to the different UIs as mentioned below:

   A] Realme UI 6.0: Settings > System & updates > Sound > Equalizer.

   B] Realme UI 5.0, 4.0, 3.0: Settings > System/Additional settings > Sound > Equalizer.

   C] Realme UI 2.0: Settings > Convenience tools > Sound > Equalizer.

5. Oppo - https://www.youtube.com/watch?v=-gpyYtrw-58​

   Open the main Settings app on your phone > Go to Sound & vibration or a similar menu > Look for an Equalizer or Sound Effects option > The exact path can vary depending on the phone model and Android version > Enable it and choose from presets or manually adjust the sliders for different frequency bands. 

6. Apple - https://support.apple.com/en-in/guide/iphone/iph5643d2c85/ios​

   Settings > Music > EQ

7. Motorola - https://en-in.support.motorola.com/app/answers/detail/a_id/155724/~/enhance-sound​

   Go to Settings > Sound (& vibration) > Audio effects. (Or, open the Moto app and touch menu > Play > Audio effects) > Turn it On > to use only for headphones or connected devices, set the speaker equalizer to Flat.

8. Poco - https://www.mi.com/global/support/faq/details/KA-509973/#:~:text=1.,or%20adjust%20the%20equalizer%20manually.​

   Settings > Sound & Vibration/ Sound > Sound Effects / Equalizer > Graphic Equalizer

9. OnePlus - https://community.oneplus.com/thread/1111615​

   Settings > Sound & Vibration > Sound Quality & Effects > Audio Tuner or Audio Tuner > Equalizer Settings.

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• In case the earbuds have water droplets, use the blow dryer to dry out any water from a distance (Caution - Prevent your product from overheating through the dryer).

• In the App: Run the Smart Diagnostics function of the boAt Hearables app and check whether there are any speaker-related issues. Please note the Smart Diagnostics function in the app can only identify issues related to the firmware and not the hardware.

1. Make sure the charging case is charged. Try to manually power on the earbuds, the powering on is indicated by LED lights on the earbuds.

2. If the earbuds do not power On, try cleaning the pogo pins (magnetic charging pins) of the earbuds with cotton dipped in alcohol swab/spirit. Later, wipe it with a dry cotton to not let any moisture retain on the surface.

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3. Now place the earbuds inside the charging case, shut the lid and open it after 5 seconds. The earbud LEDs will start blinking as they automatically power On.

1. Check if the controls do not work while being connected to another device.

2. Check if the media player being used supports such controls and if the controls do not function on call or with other media players.

3. Check if the controls have been physically damaged or exposed to any hazards.

1. Try restarting the device.

2. Perform a factory reset.

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3. Make sure there are no objects between your earbuds and your connected device. Try moving your device closer to the earbuds to see if the connection improves.

4. Look closely at the microphone hole for any dirt or earwax. If the microphone seems blocked, gently clean that area.

5. In the App: Run the Smart Diagnostics function of the boAt Hearables app and check whether there are issues related to the earbud mic. Please note the Smart Diagnostics function in the app can only identify issues related to the firmware and not the hardware.

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Factory reset through the App :

1. To reset Airdopes 800 from your device, go to the Troubleshooting section “?” on the Hearables app.

2. Next, tap the “Malfunctioning” sub-header in the Troubleshooting section.

3. Click on the option “Reset My Device” to reset the earbuds. Congratulations! Your Airdopes 800 has been reset.

4. Airdopes 800 will now show as “Ready to Pair” in the My Devices section. Follow the pairing procedure to connect the earbuds to your device.

In the App :

• Check whether the Smart Diagnostics function of the boAt Hearables app can identify any earbud battery issues.

1. Charging through wall adapter – Specs of the adapter: 5V, 2A

2. Charging through cable/wire – Standard cable: 35 strands @0.10mm diameter/strand

3. Any other accessory can be used for charging the earbuds if the above norms are followed.

Note : Before using the earbuds for the first time, it is recommended to fully charge the earbuds as well as the charging case. Also, keep the lid of the charging case closed while charging.

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• Volume can only be adjusted via phone/media devices

1. Switch the earbuds on; both the earbuds automatically enter into Connection Mode.

2. This is indicated by the red and blue LEDs flashing alternatively on the master earbud and the blue LED flashing every 5 seconds on the slave earbud.

3. Turn on the Bluetooth functionality on your phone/media device and scan.

4. Search for ‘Airdopes 800’ and tap on the same for pairing & connecting via Bluetooth.

5. To switch to Stereo mode from Mono, simply take out the other earbud from the case. It will automatically power on and pair with the previously selected earbud, hence enabling Stereo usage.

6. You can only skip to the "next track" using the right earbud in Mono/Stereo mode.

7. You can only switch to the "previous track" using the left earbud in Mono/Stereo mode.

1. In-ear detection is enabled by default on Airdopes 800.

2. You can use the boAt Hearables app to turn off or re-activate in-ear detection for your earbuds.

Airdopes 800 can be connected to 2 devices at once. To enable this feature, following steps are to be taken:

1. Switch on the Bluetooth of your first phone/media device and search for ‘Airdopes 800’. After the selection is done, the earbuds are paired with your phone/media device.

2. Turn off the Bluetooth function of your first phone/media device. The earbuds are ready to be paired again.

3. Now switch on the Bluetooth function on your second phone/media device. Scan and select ‘Airdopes 800’ to connect.

4. Switch on the Bluetooth of the first phone/media device again and select ‘Airdopes 800’ from the list of available devices for pairing. The earbuds are now reconnected to the first phone/media device.

Congratulations! Your earbuds are now connected to both your devices successfully via Bluetooth.

This feature can be switched OFF from the boAt Hearables App.

1. Low battery (<30%) : Red LED blinks 3 times when the case lid is opened

2. Battery (30% - 100%) : Blue LED blinks 3 times when the case lid is opened

3. Power On : Blue LED flashes for 1 second on opening the case Lid

4. Pairing Mode : Alternate blue and red LED flashes on the master earbud and slave earbud LED blinks blue every 5 seconds

5. Pairing successful (1 time indication) : Solid blue LED flashes for 3 seconds

6. If pairing not successful (In pairing mode) : If 5 minutes later, pairing is still not successful, then the earbuds will show solid red light once and auto power off

7. Connected : Blue LED flashes on both earbuds every 20 seconds (3 times in a minute) ; No LED flash when media is playing

8. Disconnected : The same as pairing mode: Alternate blue and red LED flashes on the master earbud and slave earbud LED blinks blue every 5 seconds

9. Earbuds Charging : If the battery is less than 30%, red LED blinks 3 times when the case lid is opened and if the charge is above 30%, blue LED blinks 3 times when the case lid is opened. LED should be off when lid is closed.

10. Fully Charged : Blue LED flashes for 3 times when the case lid is opened

11. Playing Music : All lights are OFF (But "Connected" status will remain)

1. Left earbud on charging : Cyan LED flashes for 5 seconds

2. Right earbud on charging : Purple LED flashes for 5 seconds

3. Fully charged (100%) : Blue LED flashes for 5 seconds

1. Our IWP™ technology allows the earbuds to connect to your phone if they have already been paired before instantaneously upon opening the case.

2. Simply open the case and ensure that the Bluetooth is turned on for your media device, the buds will connect as soon as the case is opened without the need to take them out of the case first!

• There is no special process to enable IWP™- simply follow the steps to first pair your Airdopes 800 to your media device. Then upon subsequent usage, the IWP™ tech will be enabled and the earbuds will pair automatically to your previously paired media device if Bluetooth is turned on in your media device.

• Yes

• Yes

• Airdopes 800 does support 50 ms low latency for entertainment and casual gaming. But if you’re looking for professional gaming equipment, then Airdopes 800 is not the right product

• No

• No

1. No, the earbuds do not have any integrated volume controls on them. The volume has to be controlled using your connected Bluetooth device.

2. Ensure that in the Bluetooth settings of your media device, you have enabled syncing of Bluetooth and phone volume levels otherwise you may not be able to fully control the volume of the earbuds as intended.

• No, the voice prompts are integrated inside the earbuds and there is no provision to turn them off or lower their volume.

• While your earbuds do have IPX5 water and sweat resistance, it is recommended that they are not submerged inside water directly or used for prolonged periods inside water like for swimming/showers, as it may lead to damage.