Airdopes 431
Updated
3 months ago
Airdopes 431
The TWS Airdopes 431 come equipped with 7mm drivers for immersive sound. The latest Bluetooth v5.0 offers seamless instant connectivity. With a battery capacity of 40mAh for each earbud, indulge in a blissful audio experience for up to 3.5 hours in a go. It is IPX4 rated to offer resistance against sweat and water scares.
Walkthrough Video
Learn how to use the product and troubleshoot yourself
DISCOVER HOW →
Specifications
Bluetooth Version | V5.2 + EDR |
IPX Rating | IPX4 |
Transmission Range | 10m |
Driver Size | 7 mm*2 |
Frequency | 20Hz-20KHz |
HD Sound | Yes |
Standby Time | Upto 24H |
Charging Interface | Type C |
Charging Time | 1.5 hours |
Buttons and Indicators
Troubleshooting FAQs
1.Check if the device is in pairing mode and indicating that by alternating green and red LED flashes on either earbud.
2.Check if the device is in the range of Bluetooth (usually 10m) and if there are any obstructions in between.
3.Check if the device being connected to supports Bluetooth connections or not.
4.Check if it is a passcode issue and if so enter 0000 / 1234.
5.Check if the device being connected to does have any software issues or not – Check to forget the device on Bluetooth, update the mobile software, if it still does not work try factory resetting the device.
Factory Resetting:
Step-1: Place the earbuds inside the case in the correct orientation but don’t close the lid
Step-2: Long press the Reset button on the charging case for up to 10 seconds to do factory reset, which is indicated by the flashing of white LED on the charging case.
Step-3: Close the lid of the charging case for 5 seconds.
Step-4: As soon as you open the lid of the carry case, the earbuds power on and
the factory reset gets completed.
Below are the cases where factory reset may be helpful
One earbud is not working
Earbuds are not getting connected or scanned
Earbuds gets disconnected during a phone call
If there are exceptions in usage
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1.Check when both the earbuds are taken out of the charging case, the earbuds will enter into the Connection Mode, indicated by light blue LED flashes.
2.If one of them fails to smart power on, to manually switch the earbuds on (Manual Power On), long touch the CTC for 3 seconds on both Left and Right earbuds for switching them on until the LED light begins to flash in red and white colours.
3.Place the earbuds in the charging case and then try using them again. Check if it connects automatically.
4.Check and see if hard resetting the device work as desired or not.
5.Check if the earbuds are charging or not. If not then clean the earbuds and the charging case specially the charging pins and connectors with mild alcohol swab and see if it goes in charging mode or not.
1.Check if restarting the device resolves the issue.
2.Check if the same problem happens for different devices and media players.
3.Check if there are any obstructions between the earbuds and the device and clear them, move the device at a closer range to the earbuds and see if it still affects it.
4.Try factory-resetting the device.
Factory Resetting:
Step-1: Place the earbuds inside the case in the correct orientation but don’t close the lid
Step-2: Long press the Reset button on the charging case for up to 10 seconds to do factory reset, which is indicated by the flashing of white LED on the charging case.
Step-3: Close the lid of the charging case for 5 seconds.
Step-4: As soon as you open the lid of the carry case, the earbuds power on and
the factory reset gets completed.
Below are the cases where factory reset may be helpful
One earbud is not working
Earbuds are not getting connected or scanned
Earbuds gets disconnected during a phone call
If there are exceptions in usage
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Simply the earbuds back in to the case and take them out or perform the factory reset.
Factory Resetting:
Step-1: Place the earbuds inside the case in the correct orientation but don’t close the lid
Step-2: Long press the Reset button on the charging case for up to 10 seconds to do factory reset, which is indicated by the flashing of white LED on the charging case.
Step-3: Close the lid of the charging case for 5 seconds.
Step-4: As soon as you open the lid of the carry case, the earbuds power on and
the factory reset gets completed.
Below are the cases where factory reset may be helpful
One earbud is not working
Earbuds are not getting connected or scanned
Earbuds gets disconnected during a phone call
If there are exceptions in usage
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To charge the earbuds, put the earbuds into the charging case in their correct orientation.
A Red LED will indicate that the earbuds are being charged. Once Fully charged, the LED indicator turns off.
Note: Before using the earbuds for the first time, it is recommended to fully charge the earbuds and also keep the charging case’s lid closed while charging.
Step 1: To charge the case, plug one end of the Type-C cable into the case and connect the other end to a computer or a wall adapter.
Step 2: Orange LED indicates that the charging case is being charged. Once the charging case gets fully charged, the LED will turn green.
Note: The LED lights located on the charging case indicate the battery status of the case.
1. Check if the stickers on the charging points of the ear pods are removed or not. If not then it is to be removed and the ear pods will start charging once put inside the charging case.
2. Check if the charging cable connected to the case is not broken, use other charging cable and also ensure that the charger being used is not of 9V or 12V as that will damage the case. The LED lights located on the charging case indicate the battery status of the case.
1.Ensure that the earphone case is charged for charging the earbuds.
2.Check to see if the earbuds have been put inside the case in the right orientation, and a white light on the earbuds will indicate they are still being charged. This light will go off once the earbud’s have been completely charged.
3.Clean the magnetic connector pins on the case and the connector pins on the earbuds with a clean cloth with mild alcohol and check the charging of the earbuds again.
4.After cleaning, put the left earbud into the case in desired orientation and close the lid.
5.After cleaning, put the right earbud into the case in desired orientation and close the lid.
6.Once both the earbuds are charged, the LED on the case will go off.
1.Check if the charging pins of the case are clear and there is no obstruction.
2.Check if the charging pin of the earbuds are clear and there is no obstruction.
3.Check if the orientation of the earbuds inside the case is correct and they have been properly inserted inside the case.
4.Check if the pogo pins are clean. You may do so by gently cleaning it cotton swabs with alcohol.
Step 1: Take the earbuds out from the case and long press the MFB on both earbuds for up to 15 seconds. Blue KED flashes twice on both earbuds (ignore other LED indicators during these 15 seconds) to indicate factory reset.
Step 2: Keep the earbuds back inside the case in their correct orientation, the red LED turns solid which indicates charging.
Congratulations! Your Airdopes 431 has been Reset.
Below are the cases where factory reset may be helpful
One earbud is not working
Earbuds are not getting connected or scanned
Earbuds gets disconnected during a phone call
If there are exceptions in usage
Power ON: There are two ways to switch ON the ear buds:
To automatically switch the earbuds on (Smart Power On) simply take them out from the charging case.
To manually switch the earbuds on (Manual Power On). OR Long touch the MFB for 3 seconds on both Left and Right earbuds for switching them on until the LED light begins to flash in blue.
Both the earbuds will automatically pair with each other. The earbiud with enter in to connection mode indicated by alternate Red and Blue LED flashes.
Power OFF: There are two ways to switch OFF the ear buds:
Smart Power Off:
Step1: After usage, remove both the earbuds from your ears.
Step2: Place the earbuds back into the charging case in correct orientation.
Step3: The earbuds will automatically switch off (and enter into charging mode).
Manual Power Off:
Step1: Long touch the MFB on both earbud for 5 seconds until the LED flashes Red in order to manually power off the earbuds.
Step2: Once the earbuds get turned off, place them back inside the case and close the lid.
