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Airdopes 421 V2

Updated 

​Airdopes 421 V2

Airdopes 421v2 comes with our BEAST Mode technology for low latency so that you can enjoy all of your entertainment sessions without hiccups. It offers a total playtime of up to 42HRS, including up to 7HRS of playtime per earbud. With the ASAP Charge tech, the earbuds can garner up to 60 Minutes of playtime in just 5 minutes of charging.

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Specifications

Bluetooth Version

V5.0

Driver Size

8 mm x 2 drivers

IPX Rating

IPX6

Frequency

20Hz-20KHz

Charging Interface

Type C

Charging Time

Buds: 45 minutes, Charging Case: 2-3 hours

Standby Time

90 Days

Playback time

Upto 42 Hours

Bluetooth Range

10 m

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Troubleshooting FAQs

1.Check if the device is in pairing mode and indicating that by alternating green and red LED flashes on either earbud.

2.Check if the device is in the range of Bluetooth (usually 10m) and if there are any obstructions in between.

3.Check if the device being connected to supports Bluetooth connections or not.

4.Check if it is a passcode issue and if so enter 0000 / 1234.

5.Check if the device being connected to does have any software issues or not – Check to forget the device on Bluetooth, update the mobile software, if it still does not work try factory resetting the device.

Factory Reset of 421 V2

Step 1: Power off earbuds (earbuds outside the case)

Step 2: Long touch both CTCs for 10 seconds until Purple LED flashes on the earbuds for 3 times

Step 3: Place back the earbuds inside the case and close the lid

Step 4: Once you take the earbuds out from the charging case, they automatically restart

Congratulations! Your Airdopes 421v2 has been Reset.

1.Check when both the earbuds are taken out of the charging case, the earbuds will enter into the Connection Mode, indicated by light blue LED flashes.

2.If one of them fails to smart power on, to manually switch the earbuds on (Manual Power On), long touch the CTC for 3 seconds on both Left and Right earbuds for switching them on until the LED light begins to flash in red and white colours.

3.Place the earbuds in the charging case and then try using them again. Check if it connects automatically.

4.Check and see if hard resetting the device work as desired or not.

5.Check if the earbuds are charging or not. If not then clean the earbuds and the charging case specially the charging pins and connectors with mild alcohol swab and see if it goes in charging mode or not.

1.Check if restarting the device resolves the issue.

2.Check if the same problem happens for different devices and media players.

3.Check if there are any obstructions between the earbuds and the device and clear them, move the device at a closer range to the earbuds and see if it still affects it.

4.Try factory-resetting the device.

Factory Reset of 421 V2

Step 1: Power off earbuds (earbuds outside the case)

Step 2: Long touch both CTCs for 10 seconds until Purple LED flashes on the earbuds for 3 times

Step 3: Place back the earbuds inside the case and close the lid

Step 4: Once you take the earbuds out from the charging case, they automatically restart

Congratulations! Your Airdopes 421v2 has been Reset.

Simply the earbuds back in to the case and take them out or perform the factory reset.

Factory Reset of 421 V2

Step 1: Power off earbuds (earbuds outside the case)

Step 2: Long touch both CTCs for 10 seconds until Purple LED flashes on the earbuds for 3 times

Step 3: Place back the earbuds inside the case and close the lid

Step 4: Once you take the earbuds out from the charging case, they automatically restart

Congratulations! Your Airdopes 421v2 has been Reset.

1.  To charge the earbuds, put the earbuds into the charging case in their correct orientation.

2.  A solid Red LED for 2 secs will indicate that the earbuds are being charged. Once fully charged, the LED indicator goes off.

Note:

Before using the ear-buds for the first time, it is recommended to fully charge the ear-buds. Also, please keep the lid of the charging case closed while charging

Low Battery: If the battery is 20% or below, it gets indicated by rapid Red LED flashes over a few minutes span

To charge the case, plug one end of the cable into the case and connect the other end to a computer or a wall adapter or a power bank.

Warning: Please do not charge the carrying case with “9V” or “12V” output. Otherwise, it may cause damage to the case. Charge only according to the charging norms mentioned on packaging and manual (not more than 5V 2A).

1.  Check if the stickers on the charging points of the ear pods are removed or not. If not then it is to be removed and the ear pods will start charging once put inside the charging case.

2.  Check if the charging cable connected to the case is not broken, use other charging cable and also ensure that the charger being used is not of 9V or 12V as that will damage the case. The LED lights located on the charging case indicate the battery status of the case.

3.  Check if the type-C port on the case is damaged or not.

1.  Ensure that the earphone case is charged for charging the earbuds

2.  Check to see if the earbuds have been put inside the case in the right orientation, and a white light on the earbuds will indicate they are still being charged. This light will go off once the earbud’s have been completely charged.

3.  Clean the magnetic connector pins on the case and connector place on the earbuds with a clean cloth with mild alcohol and check the charging of the earbuds again

4.  After cleaning, put the left earbud into the case in desired orientation and close the lid.

5.  After cleaning, put the right earbud into the case in desired orientation and close the lid.

6. Once both the earbuds are charged, the LED on the case will go off.

1.  Check if the charging pins of the case are clear and there is no obstruction.

2.  Check if the charging pin of the earbuds are clear and there is no obstruction.

3.  Check if the orientation of the earbuds inside the case is correct and they have been properly inserted inside the case.

4.  Check if the pogo pins are clean. You may do so by gently cleaning it cotton swabs with alcohol.

1.Check if connected device does not have any equalizer settings applied.

2.Check if the problem still occurs if the device is moved closer and all obstacles in the middle are removed.

3.Check if the distortion or quality lowers at all volumes or only at high volumes.

4.Check the sound on different media players and different devices and if the distortion happens on all devices or only on specific ones.

5.Check if the problem occurs at all levels