1. Check when both the earbuds are taken out of the charging case. The earbuds will enter Connection Mode indicated by alternating red and blue LED flashes.

2. Place the earbuds in the charging case and then try using them again. Check if it connects automatically.

3. Check and see if factory resetting the device works.

• Check if restarting the device resolves the issue.

• Check if there are any obstructions between the earbuds and the device and clear them, move the device at a closer range to the earbuds and see if it still affects it.

• Resetting your airdopes usually resolves this issue.

​

To perform a reset on your Airdopes 191 ANC :

Note: Before performing a reset, go to settings and forget the device from your phone/laptop

1. Place the earbuds within the case in the correct orientation and keep the case lid open.

2. Press the reset button inside the charging case for 10 seconds. White LED rapidly blinks 5 times on both earbuds and red LED rapidly blinks 5 times on the case after successful reset.

3. Close the case lid and wait for 5 seconds.

4. Open the case lid. Take out the earbuds from the charging case and perform a fresh connection.

Congratulations! Your Airdopes 191 ANC has been reset.

1. Check to see if the wire connected to the case is not broken. Use other wires and ensure that the charger being used is not of 9V or 12V as that will damage the case.

2. To charge the case, plug one end of the provided USB Type-C cable into the case and connect the other end to a computer, power bank, wall adapter, etc.

Note: The LED located on the charging case indicates the battery status of the case. White LED blinks continuously to indicate charging and solid white LED indicates full charge.

1. Check to see if the earbuds have been put inside the case in the correct orientation.

2. White LED on the case remains ON for 5 seconds while the earbuds are getting charged. This light will turn off once the earbuds have been completely charged.

1. Charging through wall adapter – Specs of the adapter: 5V, 2A

2. Charging through cable/wire – Standard cable: 35 strands @0.10mm diameter/strand

3. Any other accessory can be used for charging the earbuds if the above norms are followed.

Note : Before using the earbuds for the first time, it is recommended to fully charge the earbuds as well as the charging case. Also, keep the lid of the charging case closed while charging.

1. Go to the sound settings of your phone and set the equalizer to normal/ default/ zero/ none.

2. Perform a factory reset.

3. In case the earbuds have water droplets, use the blow dryer to dry out any water from a distance.

4. If the earbuds are clogged with ear wax, simply clear the earbuds to restore the original sound.

5. If your device still does not get fixed then perform a factory reset

​

1. Check to see if the device has been properly charged first. The charging case white LED remains solid on for 5 seconds when the earbuds are getting charged from the case. Once the earbuds have been completely charged, the white LED on the case turns off.

2. Check if the voltage of the charger is correct for the charging case and if the white LED on the case is blinking to indicate charging.

3. Check by switching the earbuds on manually- long touch the capacitive touch control for 3 seconds and release until the LED begins to flash white.

4. Check if the device was not subjected to any mishandling, broken wires or exposed to direct sunlight or hazards like fire.

1. Try to manually power On the earbuds.

2. If the above method doesn't work then try cleaning the pogo pins (charging pins) with an alcohol swab / a cotton ball dipped in alcohol spirit. Once done, place both the earbuds inside the case and shut the lid. Now open the lid & check if the earbuds started blinking.

1. Check if the controls do not work while being connected to another device.

2. Check if the media player being used supports such controls and if the controls do not function on call or with other media players.

3. Check if the controls have been physically damaged or exposed to any hazards.

1. Check if restarting the device resolves the issue.

2. Try factory resetting the device

3. Ensure that the connected device is within the Bluetooth range (10m) and there is no obstruction between the airdopes and the connected device

4. If sweat or water has gone inside the microphone then try to clean it with a cotton swab dipped in mild alchohol.

1. Check if your Airdopes model has IWP™ tech integrated.

2. Make sure that you have paired the earbuds at least once before to the device you are trying to use IWP™ with.

3. Check if Bluetooth is turned on for your media device and if it has Airdopes 191 ANC in the list of paired devices.

4. Try factory resetting the device.

To perform a reset on your Airdopes 191 ANC :

Note: Before performing a reset, go to settings and forget the device from your phone/laptop

1. Place the earbuds within the case in the correct orientation and keep the case lid open.

2. Press the reset button inside the charging case for 10 seconds. White LED rapidly blinks 5 times on both earbuds and red LED rapidly blinks 5 times on the case after successful reset.

3. Close the case lid and wait for 5 seconds.

4. Open the case lid. Take out the earbuds from the charging case and perform a fresh connection.

Congratulations! Your Airdopes 191 ANC has been reset.

• Plug both earbuds into your ears to answer incoming calls. OR

• Single tap the Capacitive Touch Control (CTC) on either earbud to answer an incoming call.

• Double tap the Capacitive Touch Control (CTC) on either earbud to end an ongoing call or reject incoming calls.

• Simply plug in the earbuds inside your ears to start playback and remove them to pause music. OR

• While playing music, single tap on the left or right earbud Capacitive Touch Control (CTC) to pause or play the track.

1. While playing music, double tap on the left earbud’s Capacitive Touch Control (CTC) to return to the previous track.

2. While playing music, double tap on the right earbud’s Capacitive Touch Control (CTC) to skip to the next track

• Volume can only be adjusted via phone/media devices

1. Tap the right earbud Capacitive Touch Control (CTC) 5 times to de-activate In-Ear detection.

2. Tap the right earbud Capacitive Touch Control (CTC) 5 times again to activate In-Ear detection

• Long touch the left earbud Capacitive Touch Control (CTC) for 3 seconds to activate ‘Google Assistant’ for Android devices and ‘Siri’ for iOS devices.

• Tap the left earbud Capacitive Touch Control (CTC) 3 times to activate BEAST™ mode. Tap the left earbud Capacitive Touch Control (CTC) 3 times again to de-activate BEAST™ mode.

• Long touch the Capacitive Touch Control (CTC) on the right earbud for 3 seconds to toggle between Normal (ANC Off), Ambient, and ANC (Active Noise Cancellation) audio modes.

Note:

1. By default, the Normal mode is active.

2. The earbuds will enable Normal mode by default when they are powered on next time.

1. Please note that both the earbuds can be used in Mono mode. Use either of the two options: Smart Power On or Manual Power On for switching on the desired earbud.

2. The selected earbud will automatically enter the connection mode indicated by white LED flashes.

3. Turn on Bluetooth on your phone/media device and search for “Airdopes 191 ANC” to connect.

1. Switch the earbuds on; both the earbuds automatically enter Connection Mode.

2. This is indicated with white LED flashes on the master earbud.

3. Turn on the Bluetooth functionality on your phone/media device and scan.

4. Search for ‘Airdopes 191 ANC’ and tap on the same for pairing & connecting via Bluetooth.

5. To switch to Stereo mode from Mono, simply take out the other earbud from the case. It will automatically power on and pair with the previously selected earbud, hence enabling Stereo usage.

6. You can only skip to the "next track" using the right earbud in Mono/Stereo mode.

7. You can only switch to the "previous track" using the left earbud in Mono/Stereo mode.

1. Low battery (<20%) : White LED quickly blinks 3 times every 30 seconds with a tone prompt every 5 minutes

2. Power On : Solid white LED flashes for 1 second on opening the lid

3. Power Off : Solid white LED flashes for 1 second when powered off manually

4. Pairing Mode : White LED flashes on the master earbud

5. Pairing successful (1 time indication) : Solid white LED flashes for 3 seconds

6. If pairing not successful (In pairing mode) : The earbuds will show solid White LED for 1 second and auto power off

7. Connected : White LED flashes every 20 seconds; There is No LED flash when media is playing

8. Disconnected : White LED flashes on the master earbud

9. Earbuds Charging : White LED flashes 3 times on earbuds while opening the lid

10. Fully Charged : White LED flashes 3 times on the case while opening the lid

11. Playing Music : All lights are OFF (But "Connected" status will remain)

12. Factory Reset : White LED blinks 5 times on both earbuds and red LED blinks 5 times on the case after a successful reset.

1. Our IWP™ technology allows the earbuds to connect to your phone if they have already been paired before instantaneously upon opening the case.

2. Simply open the case and ensure that the Bluetooth is turned on for your media device, the buds will connect as soon as the case is opened without the need to take them out of the case first!

• There is no special process to enable IWP™- simply follow the steps to first pair your Airdopes 191 ANC to your media device. Then upon subsequent usage, the IWP™ tech will be enabled and the earbuds will pair automatically to your previously paired media device if Bluetooth is turned on in your media device.

• Yes, Airdopes 191 ANC is integrated with 2 mics per earbud.

• Airdopes 191 ANC does support 65 ms low latency for entertainment and casual gaming. But if you’re looking for professional gaming equipment, then Airdopes 191 ANC is not the right product

• Yes.

• Yes

1. No, the earbuds do not have any integrated volume controls on them. The volume must be controlled using your connected Bluetooth device.

2. Ensure that in the Bluetooth settings of your media device, you have enabled syncing of Bluetooth and phone volume levels otherwise you may not be able to fully control the volume of the earbuds as intended.

• No, the voice prompts are integrated inside the earbuds and there is no provision to turn them off or lower their volume.

• While your earbuds do have IPX5 water and sweat resistance, it is recommended that they are not submerged inside water directly or used for prolonged periods inside water like for swimming/showers, as it may lead to damage.