CineHead E1

1. To charge the earbuds, put them into the charging case in their correct orientation and close the case lid.

2. The Cyan LED on the case flashes for 5 seconds to indicate the left earbud charging from the case.

3. Purple LED on the case flashes for 5 seconds to indicate the right earbud charging from the case.

4. Blue LED on the case flashes for 5 times to indicate both earbuds charging from the case.

5. Once charging is completed, blue LED flashes for 5 seconds and the charging case automatically switches off to save power.

In the App :

• Check whether the Smart Diagnostics function of the boAt Hearables app can identify any earbud battery issues.

• To charge the case, plug one end of the cable into the case and connect the other end to a computer or a wall adapter or a power bank.

1. Check to see if the wire connected to the case is not broken. Use other wires and ensure that the charger being used is not of 9V or 12V as that will damage the case.

2. The LED located on the charging case indicates the battery status of the case.

3. To charge the case, plug one end of the provided cable into the case and connect the other end to a computer or a wall adapter. Note: The LED indicator located on the charging case indicates the battery status of the case. Case LED flashing slowly (red, white, or green light blinks continuously depending on the case battery level) indicates charging, and solid green LED in charging state indicates full charge.

4. Case battery level LED indication in charging state :

• <30% - Red LED blinks 3 times on opening the lid to indicate the battery level and then blinks slowly

• 30- 70% - White LED blinks 3 times on opening the lid to indicate the battery level and then blinks slowly

• >70% - Green LED blinks 3 times on opening the lid to indicate the battery level and then blinks slowly

1. Ensure the Airdopes case is charged for charging the earbuds.

2. Check to see if the earbuds have been put inside the case in the right orientation. Once the earbuds have been completely charged, the case LED flashes blue for 5 seconds.

3. Clean the magnetic charging pins on the case and on the earbuds with a clean cloth dipped in mild alcohol, apply a medium pressure while cleaning and check the charging of the earbuds again.

4. After cleaning, put both the earbuds into the case in desired orientation and close the lid.

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In the App :

• Check whether the Smart Diagnostics function of the boAt Hearables app can identify any earbud battery issues.

1. Charging through wall adapter – Specs of the adapter: 5V, 2A

2. Charging through cable/wire – Standard cable: 35 strands @0.10mm diameter/strand

3. Any other accessory can be used for charging the earbuds if the above norms are followed.

Note : Before using the earbuds for the first time, it is recommended to fully charge the earbuds as well as the charging case. Also, keep the lid of the charging case closed while charging.

1. Check to see if the device has been properly charged first. The blue LED on the earbuds rapidly flashes 5 times to indicate that they have been completely charged.

2. Check to see if in-ear detection has been turned off on the boAt Hearables app and try inserting the earbuds in the ears again.

3. Check if the voltage of the charger is correct for the charging case and if the lights on the bottom are glowing to indicate the charge level.

4. Check if the device was not subject to any mishandling, broken wires or exposed to direct sunlight or hazards like fire

1. Check if the controls do not work while being connected to another device.

2. Check if the media player being used supports such controls and if the controls do not function on call or with other media players.

3. Check if the controls have been physically damaged or exposed to any hazards.

1. Check if restarting the device resolves the issue.

2. Try factory resetting the device

3. Ensure that the connected device is within the Bluetooth range (10m) and there is no obstruction between the airdopes and the connected device

4. If sweat or water has gone inside the microphone then try to clean it with a cotton swab dipped in mild alchohol.

In the App :

• Check if there are issues with the earbud mic by using the Smart Diagnostics function of the boAt Hearables app.

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